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Salesforce Slack
When an opportunity is lost in Salesforce, use an AI worker to perform BANT analysis and suggest improvements in Slack
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Salesforce Slack

When an opportunity is lost in Salesforce, use an AI worker to perform BANT analysis and suggest improvements in Slack

Launch this workflow to connect Salesforce & Slack !
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■Overview
When a deal is lost, analyzing the reasons and turning those insights into next steps is essential. However, creating analysis reports and entering data into Salesforce can be a significant burden for sales representatives. With this workflow, when a deal in Salesforce is updated to a lost status, an AI worker automatically analyzes it based on BANT criteria and suggests improvements in Slack. Once the suggestions are approved, Salesforce records are updated automatically, helping you build a high-quality lost-deal analysis process while reducing data entry.

■Who This Template Is For
  • Sales managers who find that lost-deal analysis in Salesforce has become a formality and are looking to improve their sales process
  • Sales representatives who want to streamline SFA data entry after a lost deal and focus on their core sales activities
  • Business leaders who want to maintain consistent BANT analysis quality with AI and strengthen sales capabilities across the organization

■Benefits of This Template
  • AI automatically performs BANT analysis and suggests improvements when a deal's status is updated to lost, reducing the time required for reviews.
  • Salesforce is updated automatically after the analysis is approved, helping prevent missed entries and input errors while enabling accurate sales data collection.

■Flowbot Steps
  1. First, connect Salesforce and Slack to Yoom.
  2. Next, select Salesforce as the trigger and set the action to “When a record is created or updated in the Opportunity object.”
  3. Finally, use an AI worker to analyze the sales process based on BANT criteria and suggest improvements through Slack's message-sending action. Then, create a skill (instruction) to configure the Salesforce record update action as the tool to use.
※ “Trigger”: An action that initiates a flow. “Operation”: An action that processes data within the flow after the trigger starts.

■Customizing This Workflow
  • In the Salesforce trigger settings, adjust the filtering conditions so that only changes to a lost status, such as Closed Lost, are detected.
  • Adjust the instructions (prompt) for the AI worker to generate more specific BANT analyses and advice tailored to your products, services, and sales style.
  • Customize the Slack notification recipients as needed—for example, send suggestions to a specific sales channel or manager instead of only to the assigned representative.

■Notes
  • Connect both Salesforce and Slack to Yoom.
  • You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
  • Please note that the shortest available trigger interval varies by plan.
  • Salesforce is available on the Mini plan and above. On the Free and Personal plans, the configured Flowbot operations and Data Connect will result in errors.
  • Branching is an available feature (operation) on the Personal plan and above. On the Free plan, configured Flowbot operations that use branching will result in errors.
  • Paid plans such as the Mini, Team, Success, and Personal plans include a two-week free trial. During the free trial, you can use apps and features (operations) that are otherwise restricted. For details, see the pricing plans page.
  • Apps used within the AI worker must also be connected through My Apps.
  • For basic AI worker setup, see “[AI Worker] Basic Setup Guide.”
  • The number of AI workers that can run simultaneously, the number of AI workers you can create, and the AI models available to you vary by plan.
  • Apps and operations available within AI workers are subject to the same usage limits as Flowbots.
  • Please note that AI workers consume tasks during test runs just as they do during production runs. For details, see “[AI Worker] How Task Usage Is Calculated.”
  • AI workers are more likely to perform the appropriate processing when skills are configured in detail. For details, see “[AI Worker] How to Create Skills (formerly Manuals).”
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Salesforce
With Yoom, you can utilize Salesforce's API without any coding. For example, you can retrieve information from Salesforce via the API and integrate it with other SaaS or create documents. Additionally, you can synchronize Salesforce lead information and deal information with Yoom's database for various purposes.
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Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
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×
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Slack
– See what else you can do.
About the apps you use
Salesforce
With Yoom, you can utilize Salesforce's API without any coding. For example, you can retrieve information from Salesforce via the API and integrate it with other SaaS or create documents. Additionally, you can synchronize Salesforce lead information and deal information with Yoom's database for various purposes.
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Salesforce
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×
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No-Code API Actions
Executable API actions
All
Salesforce
Slack
Flowbot triggers
    When a New Record Is Registered in the Lead Object
    When a New Record Is Registered in the Account Object
    When a New Record Is Registered in the Opportunity Object
    When a New Record Is Registered in the Contact Object
    When a Record Is Registered or Updated in the Lead Object
    When a Record Is Created or Updated in the Account Object
    When a Record Is Created or Updated in the Opportunity Object
    When a Record Is Created or Updated in the Contact Object
    When a New Record Is Created in the Custom Object
    When a Record Is Created or Updated in the Custom Object
    When a Record Is Registered in the Activity Object
    When a Record Is Registered in the ToDo Object
    When an Outbound Message Is Received
    When a File Is Uploaded
    When a Calendar Event Is Created
    When a Calendar Event Is Updated
    When a Calendar Event Is Deleted
    When a Message Is Posted to a Channel
    When a File Is Posted to a Channel
    When a Message Is Posted to a Channel (Webhook)
    When a Reaction Is Added to a Message (Webhook)
    When a User Is Mentioned in a Channel
    When a Message Containing Specified Text Is Posted to a Channel
    When the Slack App Is Mentioned (Webhook)
    When Mentioned in a Channel (Multiple Users)
    When a Message Containing Specified Text Is Posted to a Channel (Regular Expression)
    When a New Channel Is Created (Webhook)
    When a Message Is Posted in a Thread (Webhook)
    When Mentioned in a Channel (Multiple Users & User Groups)
    When a Message Reaction Is Removed (Webhook)
    When a Posted Message Is Updated (Webhook)
Flowbot operations
    Get Lead Records
    Update Lead Records
    Create Lead Record
    Search Lead Records
    Get Latest Lead Record
    Get Account Records
    Update Account Records
    Create Account Record
    Search Account Records
    Get Opportunity Record
    Update Opportunity Records
    Create Opportunity Record
    Search Opportunity Records
    Get Contact Record
    Update Contact Records
    Create Contact Records
    Search Contact Records
    Get Custom Object Record
    Update Custom Object Record
    Create Custom Object Record
    Search Custom Object Records
    Link a File to a Record
    Upload a File to Link to a Record
    Get the Content Document ID of the Uploaded File
    Search Lead Records (Excluding Deleted Records)
    Search Account Records (Excluding Deleted Records)
    Search Opportunity Records (Excluding Deleted Records)
    Search Contact Records (Excluding Deleted Records)
    Search Custom Object Records (Excluding Deleted Records)
    Download Report
    Log Activity on Lead
    Log Activity on Account
    Log Activity on Opportunity Record
    Log Activity on Contact
    Create To-Do on Lead
    Create ToDo on Account Object
    Create Task on Opportunity
    Create a ToDo for a Contact Object
    Log Activity on Lead
    Create Event on Account
    Create Event on Opportunity
    Create Event on Contact
    Log Email Message to Opportunity
    Log Email Message to Account
    Create User Record
    Create Email Message
    Associate Email Message with Person
    Add Email Message to Custom Object
    Log Activity on a Custom Object
    Create To-Do on a Custom Object
    Log Activity on Custom Object
    Get Content IDs of Files Related to a Record
    Get Latest Content Version ID
    Download Files
    Get Contract Record
    Update Contract Records
    Create Contract Object Record
    Delete Contract Record
    Create Calendar Event
    Search User Object Records
    Get User Record
    Update Account Activity
    Search Account Activities
    Get User List
    Get Account List
    Get Contact List
    Get Opportunity List
    Get Lead List
    Get Case List
    Get Campaign List
    Get Object List
    Get Custom Object List
    Get Chatter Group ID List
    Post to User on Chatter
    Post to Account on Chatter
    Post Chatter to Contact
    Post Chatter to Opportunity
    Post Chatter to Lead
    Post to Chatter on a Case
    Post to Campaign Chatter
    Post to Custom Object Chatter
    Post Chatter to a Chatter Group
    Get Channel List
    Update User Object Record
    Create User Role
    Assign User Role
    Create Permission Set Assignment for User Object
    Associate a Contract Record with an Opportunity Record
    Delete Permission Set Assignment for User Object
    Add User to Specified Group
    Remove User from Specified Group
    Post to Chatter
    Add User to Chatter Group
    Get File Name
    Get Email Messages
    Search Records with SOQL
    Send Message to Channel
    Send Direct Message
    Get Member IDs in a Channel
    Create Channel
    Invite Members to Channel
    Get User Group List
    Post Message to Thread
    Archive Channel
    Get Messages in a Thread
    List Public Channels
    Remove a Member from a Private Channel
    Find User by Email Address
    Get User Info
    Get a Specific Message
    Get Message Link
    Delete Message
    Get Users in a User Group
    Get Reactions for a Message
    Create a User Group
    List Channel Messages
    Send a Message to a Channel with Attachments
    List Rows in a List
    Create List
    Update List
    Get a Specific List Row
    Remove List Access
Flowbot triggers
    When a New Record Is Registered in the Lead Object
    When a New Record Is Registered in the Account Object
    When a New Record Is Registered in the Opportunity Object
    When a New Record Is Registered in the Contact Object
    When a Record Is Registered or Updated in the Lead Object
    When a Record Is Created or Updated in the Account Object
    When a Record Is Created or Updated in the Opportunity Object
    When a Record Is Created or Updated in the Contact Object
    When a New Record Is Created in the Custom Object
    When a Record Is Created or Updated in the Custom Object
    When a Record Is Registered in the Activity Object
    When a Record Is Registered in the ToDo Object
    When an Outbound Message Is Received
    When a File Is Uploaded
    When a Calendar Event Is Created
    When a Calendar Event Is Updated
    When a Calendar Event Is Deleted
Flowbot operations
    Get Lead Records
    Update Lead Records
    Create Lead Record
    Search Lead Records
    Get Latest Lead Record
    Get Account Records
    Update Account Records
    Create Account Record
    Search Account Records
    Get Opportunity Record
    Update Opportunity Records
    Create Opportunity Record
    Search Opportunity Records
    Get Contact Record
    Update Contact Records
    Create Contact Records
    Search Contact Records
    Get Custom Object Record
    Update Custom Object Record
    Create Custom Object Record
    Search Custom Object Records
    Link a File to a Record
    Upload a File to Link to a Record
    Get the Content Document ID of the Uploaded File
    Search Lead Records (Excluding Deleted Records)
    Search Account Records (Excluding Deleted Records)
    Search Opportunity Records (Excluding Deleted Records)
    Search Contact Records (Excluding Deleted Records)
    Search Custom Object Records (Excluding Deleted Records)
    Download Report
    Log Activity on Lead
    Log Activity on Account
    Log Activity on Opportunity Record
    Log Activity on Contact
    Create To-Do on Lead
    Create ToDo on Account Object
    Create Task on Opportunity
    Create a ToDo for a Contact Object
    Log Activity on Lead
    Create Event on Account
    Create Event on Opportunity
    Create Event on Contact
    Log Email Message to Opportunity
    Log Email Message to Account
    Create User Record
    Create Email Message
    Associate Email Message with Person
    Add Email Message to Custom Object
    Log Activity on a Custom Object
    Create To-Do on a Custom Object
    Log Activity on Custom Object
    Get Content IDs of Files Related to a Record
    Get Latest Content Version ID
    Download Files
    Get Contract Record
    Update Contract Records
    Create Contract Object Record
    Delete Contract Record
    Create Calendar Event
    Search User Object Records
    Get User Record
    Update Account Activity
    Search Account Activities
    Get User List
    Get Account List
    Get Contact List
    Get Opportunity List
    Get Lead List
    Get Case List
    Get Campaign List
    Get Object List
    Get Custom Object List
    Get Chatter Group ID List
    Post to User on Chatter
    Post to Account on Chatter
    Post Chatter to Contact
    Post Chatter to Opportunity
    Post Chatter to Lead
    Post to Chatter on a Case
    Post to Campaign Chatter
    Post to Custom Object Chatter
    Post Chatter to a Chatter Group
    Get Channel List
    Update User Object Record
    Create User Role
    Assign User Role
    Create Permission Set Assignment for User Object
    Associate a Contract Record with an Opportunity Record
    Delete Permission Set Assignment for User Object
    Add User to Specified Group
    Remove User from Specified Group
    Post to Chatter
    Add User to Chatter Group
    Get File Name
    Get Email Messages
    Search Records with SOQL
Flowbot triggers
    When a Message Is Posted to a Channel
    When a File Is Posted to a Channel
    When a Message Is Posted to a Channel (Webhook)
    When a Reaction Is Added to a Message (Webhook)
    When a User Is Mentioned in a Channel
    When a Message Containing Specified Text Is Posted to a Channel
    When the Slack App Is Mentioned (Webhook)
    When Mentioned in a Channel (Multiple Users)
    When a Message Containing Specified Text Is Posted to a Channel (Regular Expression)
    When a New Channel Is Created (Webhook)
    When a Message Is Posted in a Thread (Webhook)
    When Mentioned in a Channel (Multiple Users & User Groups)
    When a Message Reaction Is Removed (Webhook)
    When a Posted Message Is Updated (Webhook)
Flowbot operations
    Send Message to Channel
    Send Direct Message
    Get Member IDs in a Channel
    Create Channel
    Invite Members to Channel
    Get User Group List
    Post Message to Thread
    Archive Channel
    Get Messages in a Thread
    List Public Channels
    Remove a Member from a Private Channel
    Find User by Email Address
    Get User Info
    Get a Specific Message
    Get Message Link
    Delete Message
    Get Users in a User Group
    Get Reactions for a Message
    Create a User Group
    List Channel Messages
    Send a Message to a Channel with Attachments
    List Rows in a List
    Create List
    Update List
    Get a Specific List Row
    Remove List Access
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