Notify Google Chat when an email is opened in Mailchimp

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  3. Notify Google Chat when an email is opened in Mailchimp
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■Overview

This is a flow that notifies Google Chat when an email is opened in Mailchimp.

‍

■Recommended for

1. Those who use Google Chat regularly

・Companies using Google Chat as a team communication tool

・Managers who want to efficiently share information using Google Chat

‍

2. Marketing personnel using Mailchimp

・Those who want to understand email openings in real-time to improve customer engagement

・Those who want to receive notifications in Google Chat triggered by email openings of specific campaigns or segments and take quick follow-up actions


■Benefits of using this template

Mailchimp is a tool for effective email marketing, but to understand customer reactions in real-time and respond quickly, integration with other communication tools is essential.

By utilizing this automated flow, a notification is sent to a Google Chat space the moment an email is opened in Mailchimp, allowing managers to quickly detect customer interest and enable timely follow-ups.

Additionally, Google Chat spaces function as a communication hub among team members, allowing smooth information sharing and discussion regarding customer interactions, strengthening team collaboration, and contributing to improved customer satisfaction.

‍

■Notes

・Please integrate both Mailchimp and Google Chat with Yoom.

・Integration with Google Chat is only possible with Google Workspace. Please refer to the following for details.

‍https://intercom.help/yoom/ja/articles/6647336

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