■Overview
This is a flow that notifies Google Chat when an email is opened in Mailchimp.
■Recommended for
1. Those who use Google Chat regularly
・Companies using Google Chat as a team communication tool
・Managers who want to efficiently share information using Google Chat
2. Marketing personnel using Mailchimp
・Those who want to understand email openings in real-time to improve customer engagement
・Those who want to receive notifications in Google Chat triggered by email openings of specific campaigns or segments and take quick follow-up actions
■Benefits of using this template
Mailchimp is a tool for effective email marketing, but to understand customer reactions in real-time and respond quickly, integration with other communication tools is essential.
By utilizing this automated flow, a notification is sent to a Google Chat space the moment an email is opened in Mailchimp, allowing managers to quickly detect customer interest and enable timely follow-ups.
Additionally, Google Chat spaces function as a communication hub among team members, allowing smooth information sharing and discussion regarding customer interactions, strengthening team collaboration, and contributing to improved customer satisfaction.
■Notes
・Please integrate both Mailchimp and Google Chat with Yoom.
・Integration with Google Chat is only possible with Google Workspace. Please refer to the following for details.