When a new conversation is created in Intercom, add the conversation information as a task in GitHub.

■Overview

This flow adds conversation information as a task to GitHub when a new conversation is created in Intercom.

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■Recommended for

1. Those using Intercom for customer support

・Sales support personnel handling customer inquiries

・Those utilizing Intercom to enhance customer engagement

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2. Those utilizing GitHub in their work

・Those using GitHub for task management

・Those who want to automate task addition to GitHub

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■Benefits of using this template

Intercom is a tool that allows for speedy responses to customer inquiries.
However, if task addition is required through conversations with customers, you might find it cumbersome to register tasks in a task management tool after handling the inquiries.

This template allows you to add conversation information from Intercom to GitHub as a task.
It eliminates the hassle of adding tasks to GitHub after customer support, enabling efficient task management.

Even if there are consecutive customer support tasks, tasks can be added automatically, allowing you to focus on customer support.

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■Notes

・Please integrate both Intercom and GitHub with Yoom.

・You can select trigger intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.