Automate your Workflow

with Zendesk 's API!
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
Zendesk
Zendesk
 Flowbot
Templates
recommended
Zendesk Trello
When a ticket is registered in Zendesk, add a card to Trello.
When a ticket is registered in Zendesk, a card is automatically added to a specified list in Trello. After adding the card to Trello, you can also notify any chat tool such as Slack or Chatwork by adding an operation.‍
Zendesk Google Sheets
When a ticket is created in Zendesk, add it to Google Sheets.
When a new ticket is created in Zendesk, it is added to the Google Spreadsheet database. This flow eliminates the need for support staff to manually enter data, allowing them to focus on more important tasks such as customer support. Additionally, it prevents data entry errors and information omissions, enabling efficient ticket management.
Zendesk Dropbox
When a ticket is created in Zendesk, create a folder in Dropbox.
When a ticket is created in Zendesk, this business workflow automatically generates a folder in Dropbox. This makes it easier to manage and share documents, reducing the need to manually create folders and organize files.
Zendesk Microsoft Teams
When a ticket is created in Zendesk, generate a reply using AI and notify Microsoft Teams.
The workflow involves AI generating a response when a ticket is created in Zendesk and notifying Microsoft Teams. This allows for automation of tasks while enhancing the quality of customer support.
Zendesk Slack
When a ticket is created in Zendesk, generate a reply using AI and notify Slack.
When a ticket is created in Zendesk, AI automatically generates a draft response and notifies Slack. This ensures quick and consistent responses, helping to improve the productivity of the support team.
Zendesk Telegram
When a ticket is created in Zendesk, notify via Telegram.
This is a business workflow that sends notifications to Telegram when a new ticket is created in Zendesk. It helps improve customer satisfaction by quickly understanding the status of responses and preventing delays.
API actions —no coding required!
Automation Actions
    Retrieve List of Open Ticket IDs
    Create Ticket
    Retrieve Ticket Information
    Update Ticket Status
    Retrieve List of Agents
    Create Ticket (Specify Requester)
    Upload File
    Attach File to Ticket Comment
    Retrieve User Information
    Add Comment to Existing Ticket
    Search Tickets (Subject Partial Match)
    Create user
    Search Pending Tickets
    Update and Add User Information
Automation Triggers
    When a new ticket is created
    When a ticket is updated
    When a user is created
    When an organization is created
    When a comment is added to a ticket
Connect with More Apps
to Boost your Productivity!
With Yoom,
Zendesk
can be linked to various apps.
Below are some popular integrations for
Zendesk
. Explore and enhance your workflow!
Chatwork
Chatwork
Chatwork
CollaboFlow
CollaboFlow
CollaboFlow
Intercom
Intercom
Intercom
LINE Official Account
LINE Official Account
LINE Official Account
Asana
Asana
Asana
Backlog
Backlog
Backlog
Discord
Discord
Discord
GitHub
GitHub
GitHub
Google Sheets
Google Sheets
Google Sheets
HubSpot
HubSpot
HubSpot
Microsoft SharePoint
Microsoft SharePoint
Microsoft SharePoint
Microsoft Teams
Microsoft Teams
Microsoft Teams
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