Automate your daily work by linking with the Zendesk API without code! | Yoom

Automate your workflow with Zendesk & Yoom

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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Zendesk

Zendesk

Flowbot Templates

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When a ticket is registered in Zendesk, add a card to Trello.

When a ticket is registered in Zendesk, a card is automatically added to a specified list in Trello. After adding the card to Trello, you can also notify any chat tool such as Slack or Chatwork by adding an operation.‍

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When a ticket is created in Zendesk, add it to Google Sheets.

When a new ticket is created in Zendesk, it is added to the Google Spreadsheet database. This flow eliminates the need for support staff to manually enter data, allowing them to focus on more important tasks such as customer support. Additionally, it prevents data entry errors and information omissions, enabling efficient ticket management.

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Create a ticket in Zendesk based on Typeform responses

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.

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Create a ticket in Zendesk based on form information submitted through HubSpot.

This is a flow for creating a ticket in Zendesk based on form information submitted through HubSpot. By using this flow, the effort required to create tickets is reduced, leading to improved work efficiency. It allows you to focus on other tasks, thereby contributing to increased productivity.

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Create a ticket in Zendesk based on the form content and notify Microsoft Teams.

The workflow automatically registers form contents in Zendesk and notifies Microsoft Teams. It simplifies inquiry management and supports the team's prompt response.

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Create a ticket in Zendesk based on the form content and notify Slack.

This is a business workflow that creates a ticket in Zendesk from form contents and notifies Slack. It helps prevent missed responses and supports the team's prompt action.

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Create a ticket in Zendesk based on the received email content and notify Microsoft Teams.

The workflow automatically converts received emails into tickets in Zendesk and notifies Microsoft Teams. This enhances the efficiency of inquiry management, speeds up information sharing, and prevents any oversight in responses.

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Create a ticket in Zendesk based on the received email content and notify in Slack.

This is a business workflow that automatically creates tickets in Zendesk based on email content and notifies via Slack. It facilitates quicker response times and smooth information sharing within the team.

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Create a ticket in Zendesk when a specific email is received in Gmail

This is a flow for creating a ticket in Zendesk when a specific email is received in Gmail. Automatic processing is performed based on conditions, allowing you to smoothly carry out sales activities and handle inquiries on Zendesk without frequently checking your email.

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Create a ticket in Zendesk when a specific email is received in Outlook

This is a flow for creating a ticket in Zendesk when a specific email is received in Outlook. Automatic processing is performed based on conditions, allowing you to smoothly conduct sales activities and handle inquiries in Zendesk without frequently checking emails.

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When a task is completed in Backlog, update the ticket status in Zendesk.

This is a flow to update the status of Zendesk tickets when tasks are completed in Backlog. By utilizing this flow, you can automatically reflect the completion of Backlog tasks in Zendesk, maintaining the accuracy of shared information.

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Notify on Discord when a ticket is created in Zendesk.

When a ticket is created in Zendesk, this flow sends a notification to Discord. This allows support staff to quickly become aware of the ticket's existence and respond promptly, enabling them to dedicate more time to customer support.

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When a task is completed in Trello, update the ticket status in Zendesk.

When a task is completed in Trello, this flow updates the ticket status in Zendesk. By automatically reflecting the completion in Zendesk, it eliminates the need for manual information updates. This helps maintain the accuracy of the shared information.

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Notify Microsoft Teams when a ticket is updated in Zendesk.

This is a business workflow that automatically notifies Microsoft Teams of Zendesk ticket updates. By integrating with Yoom's API, information sharing is streamlined, enabling prompt support responses.

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Notify Gmail when a ticket is updated in Zendesk

When a ticket is updated in Zendesk, this business workflow sends a notification to Gmail. It ensures that no changes to the ticket are missed, enabling prompt responses and efficient information sharing.

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Notify Google Chat when a ticket is created in Zendesk

Every time a new ticket is created in Zendesk, a notification is sent to Google Chat. You can customize the created ticket and automatically post it to Google Chat via a message, which helps prevent any information management oversights and leads to improved operations.

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Notify Google Chat when a ticket is created in Zendesk

This is a flow that notifies Google Chat when a new ticket is created in Zendesk. As notifications are sent to Google Chat simultaneously with the creation of a new ticket, it allows for quick review and response to tickets, leading to improved operational efficiency and enhanced customer satisfaction.

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Notify Microsoft Teams when a ticket in Zendesk reaches a specific status.

This is a business workflow that automatically sends notifications to Microsoft Teams when a Zendesk ticket is changed to a specific status. This enables real-time information sharing within the team, allowing for prompt responses.

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When a ticket is created in Zendesk, add it to Jira Software.

When a new ticket is created in Zendesk, it is added to Jira Software. This flow eliminates the need for support agents and development teams to check both Zendesk and Jira Software, allowing them to efficiently share the latest information.

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Notify Slack when a ticket is created in Zendesk.

When a new ticket is created in Zendesk, it is a flow that notifies Slack. By integrating Zendesk and Slack, you can customize the created tickets and automatically post them to Slack via messages, eliminating any gaps or omissions in information management.‍

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Notify Slack when a ticket is updated in Zendesk.

This is a business workflow that sends notifications to Slack every time a ticket is updated in Zendesk. This allows the entire team to quickly stay informed of the latest updates, enabling prompt responses and efficient information sharing.

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Notify Slack when a ticket reaches a specific status in Zendesk.

When a Zendesk ticket is changed to a specific status, this workflow automatically sends a notification to Slack. It facilitates smooth information sharing within the team and helps in prompt responses and error prevention.

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When a ticket is created in Zendesk, add it to Microsoft Excel.

When a new ticket is created in Zendesk, it is added to the Microsoft Excel database. This flow frees support agents from manual data entry, allowing them to focus on more important tasks such as customer support.

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Update the ticket status in Zendesk when a task is completed in Wrike.

When a task is completed in Wrike, this flow updates the ticket status in Zendesk. By immediately reflecting task completion in Zendesk, information can be quickly shared with the team, leading to improved operational efficiency.

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When a ticket is created in Zendesk, generate a reply using AI and notify Microsoft Teams.

The workflow involves AI generating a response when a ticket is created in Zendesk and notifying Microsoft Teams. This allows for automation of tasks while enhancing the quality of customer support.

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When a ticket is created in Zendesk, generate a reply using AI and notify Slack.

When a ticket is created in Zendesk, AI automatically generates a draft response and notifies Slack. This ensures quick and consistent responses, helping to improve the productivity of the support team.

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When a ticket is created in Zendesk, notify via Telegram.

This is a business workflow that sends notifications to Telegram when a new ticket is created in Zendesk. It helps improve customer satisfaction by quickly understanding the status of responses and preventing delays.

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When a ticket is created in Zendesk, register a lead in Microsoft Dynamics 365 Sales.

When a ticket is created in Zendesk, this flow registers a lead in Microsoft Dynamics 365 Sales. Lead information is automatically registered based on inquiry details, enabling timely approaches, which can improve deal closing rates and prevent the loss of sales opportunities.

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When a ticket is created in Zendesk, register a lead in Zoho CRM.

When a ticket is created in Zendesk, this flow registers a lead in Zoho CRM. Lead information is automatically registered based on inquiry details, enabling timely approaches, which can improve deal closing rates and prevent the loss of sales opportunities.

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When a ticket is created in Zendesk, register the lead in Hot Profile.

When a ticket is created in Zendesk, this flow registers a lead in Hot Profile. Lead information is automatically registered based on the inquiry details, enabling timely approaches, which can improve deal closing rates and prevent the loss of sales opportunities.

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No-Code API Actions

Automation operations

List open ticket IDs

Create ticket

Get ticket information

Update ticket status

List agents

Create ticket (specify requester)

Upload file

Attach file to ticket comment

Get user information

Add comment to existing ticket

Search tickets (subject partial match)

Create user

Search pending tickets

Update and add user information

List tickets

Search tickets (status match)

List ticket comments

Add tags

Search tickets (filter by created/updated date)

Automation triggers

When a new ticket is created

When a ticket is updated

When a tag is added to a ticket

When a user is created

When an organization is created

When a comment is added to a ticket

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