When a new conversation is created in Intercom, add the conversation information as a task in Asana.

■Overview

This is a flow that adds conversation information as a task in Asana when a new conversation is created in Intercom.

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■Recommended for

1. Those who use Intercom for work

・Those who frequently interact with customers via Intercom

・Customer support representatives using Intercom to streamline customer interactions

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2. Those who use Asana to manage their work

・Those who manage tasks with Asana

・Those who want to add Intercom conversation information as tasks in Asana

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■Benefits of using this template

Intercom is a tool that can streamline interactions with customers.
However, if you want to add Intercom conversation information as tasks in Asana, you might find it cumbersome to switch between the two tools.

For those managing tasks in Asana and wanting to add Intercom conversation information directly as tasks, this template is suitable.
It allows you to automatically add Intercom conversation information as Asana tasks, enabling you to manage tasks quickly.

Additionally, by integrating with chat tools, you can notify members of tasks added to Asana, facilitating smooth sharing within the team.

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■Notes

・Please integrate both Intercom and Asana with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.