When a message is received from a user on the official LINE account, notify Talknote.

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■Overview

This is a flow that notifies Talknote when a message is received from a user on the LINE Official Account.

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■Recommended for

1. Businesses handling customer support via LINE Official Account

・Those who want to check messages from customers in real-time on Talknote

・Those who want to respond quickly without missing any messages from customers

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2. Teams using Talknote as a customer support tool

・Those who want to centralize customer support by aggregating messages from the LINE Official Account into Talknote

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3. Marketing personnel who want to understand the operation status of the LINE Official Account

・Those who want to analyze message content from customers and apply it to marketing strategies

・Those who want to visualize communication with customers to improve customer satisfaction

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■Benefits of using this template

Talknote is used by many companies as a platform to enhance internal communication.
The LINE Official Account is a tool to facilitate communication with customers.
However, it can be difficult to constantly monitor messages from customers.

By using this flow, messages received on the LINE Official Account are automatically notified to Talknote, allowing you to quickly check and respond to customer messages without missing them.

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■Notes

・Please link both the LINE Official Account and Talknote with Yoom.

・For instructions on setting up Webhook events for the LINE Official Account, please refer to here.

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