Notify on Slack when a review is posted on Google Business Profile

■Overview

This is a flow that notifies Slack when a review is posted on Google Business Profile.

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■Recommended for‍

1. Those who utilize Google Business Profile

・Those who set up and publish store information on Google Business Profile

・Staff who handle and manage reviews

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2. Those who use Slack as a means of communication within the team

・Team members who use Slack for business communication

・Those who want to automatically notify Slack of review posts

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■Benefits of using this template

Google Business Profile allows store information to be displayed in Google search, contributing to attracting new customers.
However, if you manually handle and manage reviews on Google Business Profile, there is a risk of delayed responses.

This template automatically notifies Slack when a review is posted on Google Business Profile, allowing you to quickly grasp the content of the reviews.
It eliminates the need for manual review checks, facilitating smooth responses and potentially improving customer satisfaction.

Additionally, you can set the members to be notified on Slack at your discretion, which can streamline information sharing and improve work speed.

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■Notes‍

・Please integrate both Google Business Profile and Slack with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.