■Overview
This is a flow that notifies Discord when a review is posted on Google Business Profile.
■Recommended for
1. Those who use Google Business Profile for their stores
・Those who use Google Business Profile to introduce store information and menus
・Those who announce business hours and holidays on Google Business Profile
2. Those who use Discord for communication
・Members who use Discord as a means of communication within the team
・Those who want to quickly grasp the posting of reviews
■Benefits of using this template
Google Business Profile allows you to display store information in Google search, contributing to the acquisition of new customers.
In addition to store information, users can also post reviews, so quick response is important depending on the content.
This template notifies Discord when a review is posted on Google Business Profile, allowing you to quickly grasp review information.
If the posted review contains negative content, you can promptly consider and implement appropriate responses, thereby streamlining customer service.
Additionally, by automating notifications to Discord, you no longer need to check review information each time, allowing you to proceed with your work seamlessly.
■Notes
・Please link both Google Business Profile and Discord with Yoom.
・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.