When a chat is started on Channel Talk, add it to Trello.

■Overview

This is a flow that adds a chat initiated in Channel Talk to Trello.

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■Recommended for‍

1. Those who use Channel Talk for customer interactions

・Customer support personnel responsible for customer interactions

・Those who frequently communicate with customers via Channel Talk

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2. Those who use Trello for work

・Those who manage tasks with Trello

・Those who want to streamline task additions to Trello

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■Benefits of using this template

By using Channel Talk, you can handle customer questions and inquiries in real-time, allowing for speedy customer service.
However, if you manage chat content from Channel Talk as tasks, you may find the manual task addition process cumbersome.

This template allows you to add tasks to Trello when a chat is initiated in Channel Talk, streamlining task management.
It eliminates the need to manually input chat content into Trello, preventing human errors such as omissions and input mistakes.

Additionally, even if you can't manage task additions due to focusing on customer service, you can still concentrate on customer interactions.

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■Notes‍

・Please integrate both Channel Talk and Trello with Yoom.