Extract inquiries submitted through Google Forms and automatically reply via Gmail.
Extract inquiries submitted through Google Forms and automatically reply via Gmail.
Launch this workflow to connect
Gmail &
Google Forms
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■Overview
This flow extracts inquiries submitted via Google Forms and automatically replies using Gmail.
With Yoom, you can easily achieve this flow without any programming, as it allows for seamless integration between apps.
■Recommended for
- Customer support personnel at companies that receive inquiry emails from customers via Google Forms
- Business owners or managers who handle customer support operations with a small team and urgently need to improve inquiry response efficiency
- Those who receive many similar inquiries and find it cumbersome to handle standard initial responses
- Support team leaders who want to reduce the workload on staff handling inquiries
- Those who wish to build an inquiry system capable of 24-hour support
■Benefits of using this template
By implementing this flow, you can automatically generate response texts based on inquiries submitted via Google Forms and send automatic replies through Gmail using AI.
Even when numerous similar inquiries are received or inquiries frequently come in outside of business hours, initial responses are automatically completed.
This reduces the workload of customer support personnel on standard responses, allowing them to focus on other important tasks.
Additionally, it can flexibly handle a sudden increase in inquiries due to sales or campaign promotions.
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Gmail
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Google Forms
Related apps
Templates using
Google Forms
When there is a response to a Google Form, the flow is to register the response in a Google Spreadsheet. Normally, when a response is submitted to a Google Form, the data is added to a specified Google Spreadsheet. However, in this flow, it is possible to add data to any specified Google Spreadsheet without complex settings in Google App Script. Additionally, it saves the effort of repeatedly entering data, allowing work to proceed smoothly, and records can be easily added to the Google Spreadsheet automatically, eliminating any gaps or omissions in information management.
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About the apps you use
Gmail
Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.
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This is a flow that is triggered at the end of each month to send an email via Gmail. It can be used for various purposes such as aggregation processing in Microsoft Excel or monthly invoice issuance.
Activate the flow bot at the end of each month to send an email in Gmail.
This is a business workflow that automatically adds Gmail received content to Notion. It streamlines email management and information organization, eliminating the need for manual transcription. By ensuring important emails are securely saved and shared, it enhances the team's operational productivity.
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This is a flow to automatically sort emails received in Gmail by keywords and forward them to the appropriate person in charge. By using this flow, you can detect specific keywords and forward them to the appropriate person. This will likely lead to improved customer response times.
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Google Forms
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see detailsTemplates
When there is a response to a Google Form, the flow is to register the response in a Google Spreadsheet. Normally, when a response is submitted to a Google Form, the data is added to a specified Google Spreadsheet. However, in this flow, it is possible to add data to any specified Google Spreadsheet without complex settings in Google App Script. Additionally, it saves the effort of repeatedly entering data, allowing work to proceed smoothly, and records can be easily added to the Google Spreadsheet automatically, eliminating any gaps or omissions in information management.
Add Google Form responses to Google Sheets
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Add a Google Calendar event and send an email based on responses from a Google Forms reservation form.
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No-Code API Actions
Executable API actions
Flowbot triggers
When an email matching specific keywords is received
When an email with a specific label is received
When an email with a specific label is received (Specify Label ID)
When a form response is submitted
Flowbot operations
Search emails
Move Message to Trash
Add Label to Specific Message
Remove Label from Specific Message
Retrieve Specific Message
Get response list
Retrieve a specific response
Get response list (specify response period)
Get Form Questions
Update Form Title and Description
Update Question Titles and Descriptions
Create a new form
Update form visibility settings
Add a short/paragraph question (title and description)
Add a choice question (radio, checkbox, or dropdown)
Add a grid question (multiple-choice grid / checkbox grid)
Add a question title and description (Date/Time)
Add a question title and description (Linear scale)
Flowbot triggers
When an email matching specific keywords is receivedWhen an email with a specific label is receivedWhen an email with a specific label is received (Specify Label ID)
Flowbot operations
Search emailsMove Message to TrashAdd Label to Specific MessageRemove Label from Specific MessageRetrieve Specific Message
Flowbot triggers
When a form response is submitted
Flowbot operations
Get response listRetrieve a specific responseGet response list (specify response period)Get Form QuestionsUpdate Form Title and DescriptionUpdate Question Titles and DescriptionsCreate a new formUpdate form visibility settingsAdd a short/paragraph question (title and description)Add a choice question (radio, checkbox, or dropdown)Add a grid question (multiple-choice grid / checkbox grid)Add a question title and description (Date/Time)Add a question title and description (Linear scale)Add a question title and description (Image + text)Add a question title and description (Image + choice)Add a question title and description (Choices with images)More inspiration for you
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