Notify Slack when a transactional email is clicked in Brevo

■Overview

Do you find it time-consuming to check the click status of transactional emails sent through Brevo in the admin console every time? While you want to respond quickly without missing important customer actions, manual monitoring has its limits. With this workflow, you can automatically send a notification to Slack the moment a transactional email is clicked in Brevo, giving your team real-time visibility into customer engagement.

■Who Is This Template For?

• Marketing professionals who want to track engagement with emails sent through Brevo more efficiently
• Teams that use Slack as their primary communication tool and want to centralize important information
• Team leaders who want to automate manual performance tracking and monitoring tasks to build a faster customer follow-up process

■Benefits of This Template

• When an email is clicked in Brevo, Slack automatically sends a notification, freeing up the time previously spent on manual checks for other tasks.
• Because the system detects and sends notifications automatically, it helps prevent human errors such as missed checks and oversights, ensuring that customer actions are captured reliably.

■Workflow Steps

1. First, connect Brevo and Slack to Yoom.
2. Next, select Brevo as the trigger and set the action to “When a transactional email is clicked (Webhook).”
3. Finally, set Slack’s “Send a message to a channel” action as the operation, then specify the destination channel and message content.

※“Trigger”: An action that starts the flow. “Operation”: An action performed within the flow after the trigger starts.

■Customization Options

• For the Slack message action, you can select any public or private channel as the notification destination.
• In addition to fixed text, you can insert dynamic information obtained from the Brevo trigger, such as email addresses and click timestamps, as variables to create more specific notifications.

■Notes

・Connect both Brevo and Slack to Yoom.