Get notified in Slack when an appointment is canceled in Acuity Scheduling
Get notified in Slack when an appointment is canceled in Acuity Scheduling
Launch this workflow to connect
Acuity Scheduling &
Slack
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■Overview
When an appointment managed in Acuity Scheduling is canceled, do you manually notify the relevant stakeholders? Manual communication is not only time-consuming but can also lead to delayed or missed notifications. This workflow uses appointment cancellations in Acuity Scheduling as a trigger to automatically send notifications to Slack. This enables fast, reliable information sharing and helps prevent missed follow-up actions.
■Who Should Use This Template
- Those who manage bookings in Acuity Scheduling and currently share cancellation notifications manually
- Team leaders who want to quickly keep their teams informed about appointment cancellations and prevent missed follow-up actions
- Those who want to automate communication when cancellations occur and improve the quality of customer support
■Benefits of Using This Template
- Automatically sends a Slack notification when an appointment is canceled in Acuity Scheduling, reducing the time spent on manual communication.
- Prevents human errors such as missed or delayed notifications caused by manual checks and communication, enabling reliable information sharing.
■Workflow
- First, connect Acuity Scheduling and Slack to Yoom.
- Next, select Acuity Scheduling as the trigger and set the action to “When a webhook is received.”
- Then, set the Acuity Scheduling “Get appointment information” action as an operation to retrieve the details of the canceled appointment.
- Finally, set the Slack “Send a message to a channel” action as an operation to send a message to any channel based on the retrieved information.
※“Trigger”: An action that starts the workflow. “Operation”: An action that processes information within the workflow after the trigger starts.
■Customization Options
- In Slack’s “Send a message to a channel” action, select the channel where you want to send notifications.
- Customize the Slack notification message to include information retrieved from Acuity Scheduling, such as the cancellation date and time and appointment name.
■Notes
- Connect Acuity Scheduling and Slack to Yoom.
- For instructions on configuring Acuity Scheduling webhooks, see this page. In this workflow, set the trigger webhook URL in the “Appointment Canceled” field.
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About the Apps
Acuity Scheduling
Related apps
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Templates using
Slack
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About the apps you use
Acuity Scheduling
Yoom allows integration with Acuity Scheduling's API without any coding, enabling the connection of scheduled appointment information in Acuity Scheduling with various services. When an appointment is scheduled in Acuity Scheduling, contacts can be registered in Hubspot or Mailchimp, and when an appointment is canceled in Acuity Scheduling, notifications can be automatically sent to chat tools like Slack or Google Chat.
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Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
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This is a flow bot that automatically activates at the end of each month and sends notifications via Slack. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, you can use it for various purposes such as monthly invoice issuance, aggregation processing to spreadsheets, or regular data backup processing.
Activate the flow bot at the end of each month and notify Slack.
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No-Code API Actions
Executable API actions
Flowbot triggers
When a Webhook Is Received
When a Message Is Posted to a Channel
When a File Is Posted to a Channel
When a Message Is Posted to a Channel (Webhook)
When a Reaction Is Added to a Message (Webhook)
When a User Is Mentioned in a Channel
When a Message Containing Specified Text Is Posted to a Channel
When the Slack App Is Mentioned (Webhook)
When Mentioned in a Channel (Multiple Users)
When a Message Containing Specified Text Is Posted to a Channel (Regular Expression)
When a New Channel Is Created (Webhook)
When a Message Is Posted in a Thread (Webhook)
When Mentioned in a Channel (Multiple Users & User Groups)
When a Message Reaction Is Removed (Webhook)
When a Posted Message Is Updated (Webhook)
Flowbot operations
Retrieve Appointment Information
Retrieve a List of Appointment Information
Send Message to Channel
Send Direct Message
Get Member IDs in a Channel
Create Channel
Invite Members to Channel
Get User Group List
Post Message to Thread
Archive Channel
Get Messages in a Thread
List Public Channels
Remove a Member from a Private Channel
Find User by Email Address
Get User Info
Get a Specific Message
Get Message Link
Delete Message
Flowbot triggers
When a Webhook Is Received
Flowbot operations
Retrieve Appointment InformationRetrieve a List of Appointment Information
Flowbot triggers
When a Message Is Posted to a ChannelWhen a File Is Posted to a ChannelWhen a Message Is Posted to a Channel (Webhook)When a Reaction Is Added to a Message (Webhook)When a User Is Mentioned in a ChannelWhen a Message Containing Specified Text Is Posted to a ChannelWhen the Slack App Is Mentioned (Webhook)When Mentioned in a Channel (Multiple Users)When a Message Containing Specified Text Is Posted to a Channel (Regular Expression)When a New Channel Is Created (Webhook)When a Message Is Posted in a Thread (Webhook)When Mentioned in a Channel (Multiple Users & User Groups)When a Message Reaction Is Removed (Webhook)When a Posted Message Is Updated (Webhook)
Flowbot operations
Send Message to ChannelSend Direct MessageGet Member IDs in a ChannelCreate ChannelInvite Members to ChannelGet User Group ListPost Message to ThreadArchive ChannelGet Messages in a ThreadList Public ChannelsRemove a Member from a Private ChannelFind User by Email AddressGet User InfoGet a Specific MessageGet Message LinkDelete MessageGet Users in a User GroupGet Reactions for a MessageCreate a User GroupList Channel MessagesSend a Message to a Channel with AttachmentsList Rows in a ListCreate ListUpdate ListGet a Specific List RowRemove List AccessMore inspiration for you
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