Send a Google Chat notification when an appointment is canceled in Acuity Scheduling
Send a Google Chat notification when an appointment is canceled in Acuity Scheduling
Launch this workflow to connect
Acuity Scheduling &
Google Chat
!
■Overview
When an appointment is canceled in Acuity Scheduling, sharing the information quickly is essential. However, manual notifications can lead to missed communications and delays. With this workflow, a notification is automatically sent to Google Chat whenever an appointment is canceled in Acuity Scheduling, helping you share updates smoothly with everyone involved and prevent missed opportunities.
■Who Should Use This Template
- Teams that manually notify others when appointments are canceled in Acuity Scheduling
- Teams that want to quickly share appointment cancellation details and prevent missed follow-ups
- Teams that use Google Chat as their primary communication tool
■Benefits of This Template
- Automatically notify Google Chat as soon as an appointment is canceled, reducing the time spent on manual communication.
- Automated processing reduces the risk of human error, such as delayed or missed notifications, ensuring reliable information sharing.
■Workflow Steps
- First, connect Acuity Scheduling and Google Chat to Yoom.
- Next, select Acuity Scheduling as the trigger and set the action to “When a webhook is received.”
- Then, set the Acuity Scheduling “Retrieve Appointment Information” action as an operation to retrieve the details of the canceled appointment.
- Finally, set the Google Chat “Send Message” action as an operation to send a message containing the appointment details to the specified space.
※ “Trigger”: An action that starts the workflow. “Operation”: An action that processes data within the workflow after the trigger starts.
■Customization Options
- You can choose any Google Chat space as the notification destination. Set it according to where you want to send notifications, such as a department or project team.
- You can freely edit the notification message. In addition to fixed text, you can insert information retrieved in previous steps—such as the cancellation date and time or customer name—as variables to create detailed, context-specific notifications.
■Notes
- Connect both Acuity Scheduling and Google Chat to Yoom.
- Google Chat integration is available only with Google Workspace. For details, see How to Send Messages to a Space in Google Chat.
- For instructions on configuring Acuity Scheduling webhooks, see this guide. In this workflow, set the trigger webhook URL in the “Appointment Canceled” field.
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See more
About the Apps
Acuity Scheduling
Related apps
Templates using
Acuity Scheduling
Trigger this flow when a booking is canceled in Acuity Scheduling, and Yoom automatically sends a follow-up email via Gmail. Prevent delays and missed messages to ensure reliable customer follow-up.
Automatically notify Slack when a webhook is received in Acuity Scheduling. Prevent missed updates, reduce time spent on communication, and keep operations running smoothly with faster information sharing.
Automatically add new Acuity Scheduling appointments to your Outlook Calendar. Eliminate manual entry, reduce errors, and avoid double bookings to keep scheduling smooth.
Templates using
Google Chat
This is a flow that is triggered at the end of each month to send notifications to Google Chat. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, it can be used for various purposes such as monthly invoice issuance processing, aggregation processing to Google Sheets, or regular data backup processing.
You can add content posted in a specific room on Google Chat to a Google Spreadsheet. Since the content posted on Google Chat can be automatically added to a Google Spreadsheet, you can improve work efficiency.
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
Create a system that adds the inquiry details entered in the form to a Google Spreadsheet and simultaneously notifies Google Chat. You can automate information management by adding the form contents to a designated Google Spreadsheet that you regularly use. Additionally, by notifying Google Chat of the responses to the form and the addition to the Google Spreadsheet, it is possible to consistently accumulate and share information.
About the apps you use
Acuity Scheduling
Yoom allows integration with Acuity Scheduling's API without any coding, enabling the connection of scheduled appointment information in Acuity Scheduling with various services. When an appointment is scheduled in Acuity Scheduling, contacts can be registered in Hubspot or Mailchimp, and when an appointment is canceled in Acuity Scheduling, notifications can be automatically sent to chat tools like Slack or Google Chat.
see detailsTemplates
Trigger this flow when a booking is canceled in Acuity Scheduling, and Yoom automatically sends a follow-up email via Gmail. Prevent delays and missed messages to ensure reliable customer follow-up.
Send a follow-up email in Gmail when an appointment is canceled in Acuity Scheduling
Automatically notify Slack when a webhook is received in Acuity Scheduling. Prevent missed updates, reduce time spent on communication, and keep operations running smoothly with faster information sharing.
Get notified in Slack when an appointment is rescheduled in Acuity Scheduling
Automatically add new Acuity Scheduling appointments to your Outlook Calendar. Eliminate manual entry, reduce errors, and avoid double bookings to keep scheduling smooth.
Create an event in Outlook Calendar when an appointment is scheduled in Acuity Scheduling
Google Chat
Yoom allows you to utilize the Google Chat API without any coding. You can send notifications to Google Chat triggered by information from input forms or various events in other SaaS platforms.
see detailsTemplates
This is a flow that is triggered at the end of each month to send notifications to Google Chat. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, it can be used for various purposes such as monthly invoice issuance processing, aggregation processing to Google Sheets, or regular data backup processing.
Activate the flow bot at the end of each month to send a notification to Google Chat.
You can add content posted in a specific room on Google Chat to a Google Spreadsheet. Since the content posted on Google Chat can be automatically added to a Google Spreadsheet, you can improve work efficiency.
Add content posted in a specific room on Google Chat to a Google Spreadsheet
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
Create a system that adds the inquiry details entered in the form to a Google Spreadsheet and simultaneously notifies Google Chat. You can automate information management by adding the form contents to a designated Google Spreadsheet that you regularly use. Additionally, by notifying Google Chat of the responses to the form and the addition to the Google Spreadsheet, it is possible to consistently accumulate and share information.
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
No-Code API Actions
Executable API actions
Flowbot triggers
When a Webhook Is Received
When a Message Is Sent to a Space
When a Message with a Mention to the Bot Is Sent
When a File Is Posted to a Space
Flowbot operations
Retrieve Appointment Information
Retrieve a List of Appointment Information
Send Message
Delete Space
Create Space
Invite Members to Space
Remove Member from Space
Invite Group to Space
Change Member Role in Space
Send Message to Thread
Reply with Quoted Message
Update Space
Create a Direct Message Space
Send a Message with Attachments
Upload Attachment
Download File
Get Message List
Flowbot triggers
When a Webhook Is Received
Flowbot operations
Retrieve Appointment InformationRetrieve a List of Appointment Information
Flowbot triggers
When a Message Is Sent to a SpaceWhen a Message with a Mention to the Bot Is SentWhen a File Is Posted to a Space
Flowbot operations
Send MessageDelete SpaceCreate SpaceInvite Members to SpaceRemove Member from SpaceInvite Group to SpaceChange Member Role in SpaceSend Message to ThreadReply with Quoted MessageUpdate SpaceCreate a Direct Message SpaceSend a Message with AttachmentsUpload AttachmentDownload FileGet Message ListMore inspiration for you
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