When a message is received from a user on the official LINE account, notify on LINE.

  1. Apps
  2. LINE Official Account
  3. When a message is received from a user on the official LINE account, notify on LINE.
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Try this template
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■Overview

This is a flow that notifies LINE when a message is received from a user on the LINE Official Account.

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■Recommended for

1. Businesses handling customer support via LINE Official Account

・Those who want to check customer messages in real-time on LINE

・Those who want to respond quickly without missing any customer messages

‍

2. Teams using LINE as a customer support tool

・Those who want to centralize customer support by aggregating messages from the LINE Official Account into LINE

‍

3. Marketing personnel who want to understand the operational status of the LINE Official Account

・Those who want to analyze the content of customer messages and utilize it in marketing strategies

・Those who want to visualize communication with customers to improve customer satisfaction

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■Benefits of using this template

The LINE Official Account is a tool that allows businesses to communicate with customers.
However, constantly opening the management screen of the LINE Official Account to check messages can be cumbersome for the person in charge, and there is a possibility of missing important messages.

By utilizing this flow, notifications will be sent to the person in charge's LINE as soon as a message is received on the LINE Official Account.
This eliminates the need to open the management screen of the LINE Official Account, allowing you to notice customer messages immediately and respond quickly, thereby improving work efficiency.

‍

■Notes

・Please link both the LINE Official Account and LINE with Yoom.

・For instructions on setting up Webhook events for the LINE Official Account, please refer to here.

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LINE Official Account
It is possible to utilize the LINE Official Account API without coding by using Yoom. By using the LINE Official Account API, you can automatically send messages and receive messages from users.
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It is possible to utilize the LINE Official Account API without coding by using Yoom. By using the LINE Official Account API, you can automatically send messages and receive messages from users.
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