■Overview
This is a flow that notifies LINE WORKS when a call is received on CallConnect.
By using Yoom, you can easily integrate apps without the need for programming.
■Recommended for
1. Those who handle calls using CallConnect
・Those who use CallConnect for customer service but sometimes miss incoming calls
・Those who want to respond quickly without missing calls from customers
2. Those who use LINE WORKS as an internal communication tool
・Those who use LINE WORKS regularly and want to be aware of incoming call information no matter where they are
・Those who want to automate notifications and reduce manual information sharing
■Benefits of using this template
By integrating CallConnect with LINE WORKS, you can have the advantage of grasping incoming call information in real-time.
This enables quick responses, which will likely improve customer satisfaction.
Additionally, information sharing within the team becomes smoother, improving work efficiency.
With incoming call information being notified to LINE WORKS, you can check and respond from anywhere, increasing the visibility of information.
This allows for quick and accurate responses, which is expected to enhance customer experience and increase sales as a result.
■Notes
・Please integrate both CallConnect and LINE WORKS with Yoom.
・For details on how to register a My App in LINE WORKS, please see here.
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