■Overview
This flow notifies Google Chat when a call is received on CallConnect.
By using Yoom, you can easily integrate apps without the need for programming.
■Recommended for
1. Those who want to make the most of CallConnect
・Those who use CallConnect and often feel they miss incoming calls
・Those who want to handle calls efficiently and ensure they are aware of important incoming calls
2. Those who use Google Chat regularly
・Those who use Google Chat to facilitate smooth communication within their team
・Those who want to avoid missing important notifications and respond quickly
■Benefits of using this template
By integrating CallConnect with Google Chat, you can quickly grasp incoming call information.
This allows you to respond promptly to the content of the calls, improving the quality of customer service.
By not missing important calls and responding quickly, customer satisfaction will increase, and the reliability of your business will be enhanced.
Additionally, since notifications are sent to Google Chat, information sharing with team members is smooth.
This strengthens collaboration among team members and enables efficient teamwork.
■Precautions
・Please integrate both CallConnect and Google Chat with Yoom.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.
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