Add incoming calls to a Google Spreadsheet when received on CallConnect.

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■Overview

This is a flow to add incoming calls from CallConnect to Google Sheets.

By using Yoom, you can easily connect apps without programming.

■Recommended for

1. Those who use CallConnect to communicate with customers over the phone

・Those who want to manage customer interaction history thoroughly but find manual recording cumbersome

・Those who want to centrally manage call logs and interaction details in a spreadsheet

2. Those who manage data using Google Sheets

・Those who use Google Sheets but find manual input time-consuming

■Benefits of using this template

By linking CallConnect with Google Sheets, you can automatically record incoming call information.
This eliminates the need to take notes during phone calls, improving work efficiency.

Furthermore, you can easily search and check past call logs in Google Sheets at any time, reducing the risk of missed follow-ups.
Additionally, by sharing Google Sheets, the entire team can share and access information in real-time, strengthening collaboration.

As a result, it enables quick and appropriate responses, contributing to improved customer satisfaction.

■Notes

・Please link both CallConnect and Google Sheets with Yoom.

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Call Connect
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Google Sheets
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Call Connect
Yoom integrates with CallConnect's API without code, connecting CallConnect with various SaaS tools. For example, when a call is completed in CallConnect, it is possible to register call information in CRM tools like Salesforce or kintone, or when a call is received in CallConnect, to send notifications to chat tools like Slack or Chatwork.
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