When a response is submitted in Zoho Forms, add a tag to the contact in Intercom.

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■Overview

The flow "Add a tag to a contact in Intercom when a response is submitted in Zoho Forms" is a business workflow that automatically integrates form response data into Intercom and assigns tags to contacts.
This streamlines the organization and segmentation of customer information, enhancing the quality of marketing and customer support.

■Who We Recommend This Template For

  • Those who are already using Zoho Forms and Intercom and want to automate data integration
  • Marketing professionals who want to tag based on customer form submissions to conduct effective marketing
  • Support team members who want to quickly organize customer information and streamline responses in customer support
  • Small business owners or IT personnel considering the automation of business workflows
  • Business owners who want to enhance customer management by leveraging form data

■Benefits of Using This Template

  • Efficient data management: As information from Zoho Forms is automatically reflected in Intercom, it eliminates the need for manual input.
  • Accurate tagging: Tags corresponding to the form are automatically added, improving the accuracy of customer segmentation.
  • Rapid marketing response: Campaigns targeting specific segments based on tags can be easily implemented.
  • Improvement in support operations: Appropriate tagging facilitates smoother customer interactions, enhancing support quality.
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About the Apps You Use
Intercom
Intercom
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About the apps you use
Intercom
Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.
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