When you receive an email with a specific subject in Outlook, generate and send an AI-powered email response using Perplexity and ChatGPT
When you receive an email with a specific subject in Outlook, generate and send an AI-powered email response using Perplexity and ChatGPT
Launch this workflow to connect
Perplexity AI &
ChatGPT &
Microsoft Outlook
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■Overview
Do you spend too much time and effort replying to the large volume of emails you receive every day? Crafting a response from scratch for each routine inquiry is especially inefficient. With this workflow, when Outlook receives a specific email, Perplexity and ChatGPT work together to generate the best response and send it automatically. By enabling AI-powered email response generation, this workflow helps streamline your email operations.
■Recommended for
- Customer support professionals who handle a large volume of email responses every day, such as inquiries
- Anyone who wants to automate AI-powered email response generation and improve operational efficiency
- Anyone who wants to combine multiple AI tools to achieve more accurate AI-powered email responses
■Benefits of using this template
- AI automatically generates and sends a response when a specific email is received, reducing the time spent on email handling that was previously done manually
- AI consistently generates responses with a uniform level of quality, helping prevent variations in how different team members respond and reducing reliance on individual expertise
■Flowbot steps
- First, connect Outlook, Perplexity, and ChatGPT to Yoom
- Next, select Outlook as the trigger and set the action to “When an email with a specific subject is received”
- Then, select Perplexity as an operation and configure it to collect information related to the inquiry based on the content of the received email
- Next, select ChatGPT as an operation and configure it to generate a response based on the information searched and organized by Perplexity
- Finally, set Outlook’s “Send an email” action as an operation and send an email with the generated response in the body
※“Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts
■Customization options
■Customization options
- In the Outlook trigger settings, specify the folder ID where the emails you want to automate are stored and the keywords to include in the subject
- In the Perplexity settings, specify the model and prompt (instructions) to use for searching and summarizing relevant information
- In the ChatGPT settings, specify the model and prompt to use to adjust the tone and other aspects of the generated response
■Notes
- Connect each of Outlook, Perplexity, and ChatGPT to Yoom.
- Microsoft365 (formerly Office365) offers plans for home users and general businesses (Microsoft365 Business). If you are not subscribed to a general business plan, authentication may fail.
- To run ChatGPT (OpenAI) actions, you need an OpenAI paid API plan. (You must be able to make payments when the API is used.)
- OpenAI charges for ChatGPT API usage based on the number of tokens used during API communication. Please note that an error will occur if you are unable to make payments when using the API.
- You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
- Please note that the shortest available trigger interval varies depending on your plan.
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About the apps you use
Perplexity AI
In Yoom, you can integrate with Perplexity's API without any coding and perform searches through the API. For example, you can execute Perplexity searches from chat tools like Slack or Teams, or integrate with CRMs like Salesforce or HubSpot to perform Perplexity searches.
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ChatGPT
At Yoom, it is possible to automate various tasks by integrating with the ChatGPT API without any coding. For example, you can enable direct conversations with ChatGPT from chat tools like Slack or Chatwork, and easily integrate ChatGPT with other SaaS platforms without coding. ChatGPT can be utilized for various purposes such as summarizing meeting minutes, extracting text from email content, and creating product descriptions.
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Microsoft Outlook
Yoom allows you to integrate with Outlook's API without any code, enabling the automation of email sending from Outlook. For example, you can automatically send contracts and invoices created in Outlook, or automatically reply to inquiries from input forms using Outlook.
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