When a client submits a response through Google Forms, generate an onboarding email with an AI worker, log it in Google Sheets, and send it via Gmail
When a client submits a response through Google Forms, generate an onboarding email with an AI worker, log it in Google Sheets, and send it via Gmail
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Gmail &
Google Forms &
Google Sheets
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■Overview
Onboarding is a critical first step in building relationships with new clients, but creating individual emails and managing information can be time-consuming. With this workflow, whenever a response is submitted through Google Forms, AI analyzes the information and automatically generates the ideal onboarding email, records it in Google Sheets, and sends it via Gmail. By automating the client onboarding process with AI, you can reduce the workload on your team without compromising the quality of your support and deliver a smooth customer experience.
■Who Should Use This Template
- Anyone who finds it time-consuming to respond to clients based on Google Forms responses
- Anyone who wants to use AI to automate and improve the quality of client onboarding emails
- Anyone who wants to streamline information management and sending tasks in Gmail and Google Sheets
■Benefits of Using This Template
- Automate everything from creating emails based on Google Forms responses to recording and sending them, reducing the time spent on manual tasks
- Prevent human errors such as manually transferring information, entering incorrect email addresses, or forgetting to send emails, helping improve the quality of client support
■Flowbot Process
- First, connect Gmail, Google Sheets, and Google Forms to Yoom
- Next, select Google Forms as the trigger and set the action to “When a response is submitted to the form”
- Finally, configure an AI worker under Operations and create a manual (instruction) that analyzes client characteristics based on the form responses, generates the ideal onboarding email, and records and sends it
※“Trigger”: An action that starts the flow; “Operation”: An action that processes information within the flow after the trigger starts
■Customization Options
■Customization Options
- For the Google Forms trigger, set the ID of the form you want to use as the trigger
- For the AI worker operation, select the AI model you want to use and customize the instructions (prompt) based on the content of the email you want to generate
■Notes
- Connect Google Forms, Google Sheets, and Gmail to Yoom. You must also connect the tools (apps) used within the AI worker through My Apps.
- For basic AI worker setup, see “[AI Workers] How to Configure Basic Settings.”
- The number of simultaneous AI worker executions, the number of AI workers you can create, and the AI models available to you vary by plan.
- The apps and operations available within AI workers are subject to the same usage limitations as Flowbots.
- Please note that AI workers consume tasks during test runs just as they do during production runs. For details, see “[AI Workers] How Task Executions Are Calculated.”
- AI workers are more likely to execute processes correctly when their manuals are configured in detail. For details, see “[AI Workers] How to Create a Manual.”
- For information on how to retrieve response content when using Google Forms as a trigger, see “How to Retrieve Response Content with the Google Forms Trigger.”
- You can choose a trigger interval of 5, 10, 15, 30, or 60 minutes.
- Please note that the shortest available trigger interval varies by plan.
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About the apps you use
Gmail
Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.
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Google Forms
Yoom allows you to integrate with Google Forms API without any code, enabling you to automate various tasks. For example, you can notify Slack or Chatwork of information submitted via Google Forms, or automatically store information in CRMs like kintone or Salesforce.
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