When an audio file is uploaded through the form, transcribe and summarize it, then register it in the hot profile report management.

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■Overview

This flow involves transcribing and summarizing audio files uploaded via a form, and registering them in the Hot Profile report management system.

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■Recommended for

1. Those responsible for collecting and analyzing customer feedback

・Those collecting audio data through customer interviews or surveys

・Those who want to save the effort of manually transcribing and summarizing audio data

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2. Sales and marketing personnel

・Those who want to record and analyze the content of meetings and discussions with customers

・Those who want to extract important information from audio data to enhance sales activities or marketing strategies

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3. Call center and customer support personnel

・Those who want to record and analyze conversations with customers to improve service quality

■Benefits of using this template

Collecting audio files through a form is an excellent way to efficiently gather customer feedback and opinions. However, manually transcribing and summarizing audio files and registering them in Hot Profile is a time-consuming and labor-intensive task.

By implementing this flow, audio data uploaded via the form is automatically transcribed, summarized by AI, and registered in Hot Profile report management. This eliminates the need for manual content verification and data entry, allowing personnel to dedicate more time to analysis and action.

■Notes‍

・Please integrate each Hot Profile with Yoom.

・AI operations are only available with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations set in the flow bot will result in an error, so please be aware.

・Paid plans such as the Team Plan and Success Plan offer a two-week free trial. During the free trial, you can use restricted apps and AI features (operations).

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Hot Profile

Yoom integrates with Hot Profile's API without code, automating operations within Hot Profile. For example, it allows you to register lead information from Google Forms or Google Sheets into Hot Profile, and automatically notify chat tools like Slack or Chatwork about deal information and report management information registered in Hot Profile.

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