When a ticket is created in Zendesk, integrate it with Salesforce.
This is a flow bot that links the content of a ticket to the activity information of the account object in Salesforce when a ticket is newly created in Zendesk. The support team can check the ticket content handled in Salesforce. When a ticket is created in Zendesk, it retrieves the sender's information and searches for the contact in Salesforce that matches the sender's email address. It registers the ticket information to the account record linked to the contact found in the search.