■Overview
This is a flow that adds conversation information as a task to Notion when a new conversation is created in Intercom.
■Recommended for
1. Those who use Intercom for business
・Customer support personnel who use Intercom for customer interactions
・Those who use Intercom to improve sales efficiency
2. Those who use Notion for task management
・Those who want to automate task addition to Notion
・Those who want to add Intercom conversation information as tasks
■Benefits of using this template
The advantage of Intercom is that it can streamline customer interactions on the web.
However, if you want to add Intercom conversation information as tasks, you may find it cumbersome to register them separately in a task management tool.
This template allows you to automatically add Intercom conversation information as tasks in Notion.
By automating task addition to Notion, you can seamlessly start task management and improve work efficiency.
After this flow, by integrating with chat tools, you can notify team members of the added tasks, enabling speedy task sharing.
■Notes
・Please integrate both Intercom and Notion with Yoom.
・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.


When a new conversation is created
When a new conversation is created or updated
When a user creates a new conversation (Webhook Trigger)
When a user replies in a conversation (Webhook Trigger)
When a new company is created (Webhook Trigger)
When a company is updated (Webhook Trigger)
When a contact (lead) is created (Webhook Trigger)
When a contact (lead) is updated (Webhook Trigger)
When a contact (user) is created (Webhook Trigger)
When a contact (user) is updated (Webhook Trigger)
When a contact is deleted (Webhook Trigger)
When a contact (lead) tag is created (Webhook Trigger)
When an event is created (Webhook Trigger)
When a company is deleted (Webhook Trigger)
When a contact (lead) tag is deleted (Webhook Trigger)
When a contact (user) tag is created (Webhook trigger)
When a contact (user) tag is deleted (Webhook trigger)
When a ticket is created (Webhook trigger)
Reply to Conversation
Create Contact
Get Contact
Search Contacts
Get Latest Message in Conversation
Add article translation
Update contact
Delete contact
Create or update company
Search companies
Retrieve a company
Create or update a tag
Tag or untag companies
Add a tag to a contact
Remove a tag from a contact
Delete tag
List contacts
Create conversation
When a new conversation is created
When a new conversation is created or updated
When a user creates a new conversation (Webhook Trigger)
When a user replies in a conversation (Webhook Trigger)
When a new company is created (Webhook Trigger)
When a company is updated (Webhook Trigger)
When a contact (lead) is created (Webhook Trigger)
When a contact (lead) is updated (Webhook Trigger)
When a contact (user) is created (Webhook Trigger)
When a contact (user) is updated (Webhook Trigger)
When a contact is deleted (Webhook Trigger)
When a contact (lead) tag is created (Webhook Trigger)
When an event is created (Webhook Trigger)
When a company is deleted (Webhook Trigger)
When a contact (lead) tag is deleted (Webhook Trigger)
When a contact (user) tag is created (Webhook trigger)
When a contact (user) tag is deleted (Webhook trigger)
When a ticket is created (Webhook trigger)
When a ticket's status is updated (Webhook trigger)
When a contact (lead) is created or updated (Webhook trigger)
Reply to Conversation
Create Contact
Get Contact
Search Contacts
Get Latest Message in Conversation
Add article translation
Update contact
Delete contact
Create or update company
Search companies
Retrieve a company
Create or update a tag
Tag or untag companies
Add a tag to a contact
Remove a tag from a contact
Delete tag
List contacts
Create conversation
List conversations
Get conversation
Assign a conversation to an admin or team
Get team list
Get workspace admin list
Create ticket
Create ticket type
Update Ticket
Get Ticket
Add Note to Contact
Create Message
List Articles
Retrieve article
Create article
Update article
Send event
Import a data source via URL
Search Help Center articles
When a page is created or updated
When a database is created or updated
[Deprecated] When a page in a specific database is created or updated
When receiving a Webhook
When a page is created (Webhook)
When page content is updated (Webhook)
When a page is deleted (Webhook)
When Page Properties are Updated (Webhook)
When a Comment is Created (Webhook)
When a Comment is Updated (Webhook)
When a Comment is Deleted (Webhook)
When Database Content is Added or Updated (Webhook)
When a page in a specific data source is created or updated
Get page details
Create page
Append text to page
Update Page Property (Text)
Update Page Property (Number)
Update Page Property (Select)
Update Page Property (Multi-select)
Update Page Property (Date)
Update page property (Checkbox)
Update page property (URL)
Update page property (Email)
Update page property (Phone number)
Retrieve block information for a specific page
List users
Update page properties (Relation property)
Add a sub-item to the specified record
Generate File Upload ID
Upload file
Update Page Property (Files & media property)
Download File
Retrieve Page Information (List of File Info)
Search Pages and Databases by Title
Create Page from Database Template (Title Only)
Add a Heading and Paragraph to a Page
Update Data Source Property Name
Update Page Property (Title)
Search text within a data source’s formula property