■Overview
This flow notifies direct when order information is created in Squarespace.
With Yoom, you can connect apps without programming, making it easy to implement this flow.
■Recommended for
1. Those who operate an e-commerce site on Squarespace
・Those who want to know about new orders in real-time on direct
2. Executives and Managers
・Those who want to quickly understand sales status to aid in business decisions
・Those who want to quickly handle important orders and give instructions for customer service and inventory management
・Those who want to use direct to enhance internal communication
■Benefits of using this template
An e-commerce site built with Squarespace is a powerful tool for growing a business. However, manually notifying direct of each order can waste valuable time and interfere with tasks that should be prioritized.
By implementing this flow, notifications are automatically sent to direct when an order is triggered in Squarespace. This allows you to quickly grasp order status and provide prompt and accurate customer service. Additionally, being freed from manual notification tasks significantly improves work efficiency, allowing more time to be devoted to core tasks and initiatives to improve customer satisfaction.
Furthermore, automatic notifications to direct facilitate smooth information sharing within the team and strengthen coordination in handling orders. It becomes clear who handled which order and when, preventing missed or duplicated responses, thereby improving customer satisfaction.
■Notes
・Please connect both Squarespace and direct with Yoom.
・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.
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