When a message is posted in the "inquiry" channel on Slack, automatically create a ticket in HubSpot.
When a message is posted in the "inquiry" channel on Slack, automatically create a ticket in HubSpot.
Launch this workflow to connect
Slack &
HubSpot
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■Overview
The workflow that automatically creates a HubSpot ticket when a post is made in the Slack "Inquiry" channel is a business workflow that streamlines the management of customer inquiries.
■Recommended for
- Customer support representatives managing customer inquiries using Slack
- IT personnel considering automation of operations through integration of HubSpot and Slack
- Business owners aiming to enhance efficiency in inquiry handling and strengthen integration between tools
■Benefits of using this template
- Streamlined inquiry management: By automatically registering Slack posts in HubSpot, it eliminates the need for manual work and enables prompt responses.
- Prevention of human error: Automation reduces mistakes during manual input, ensuring accurate data management.
- Improved response speed: Inquiries are automatically ticketed, allowing for quick responses and leading to increased customer satisfaction.
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About the Apps
Templates using
Slack
This is a flow bot that automatically activates at the end of each month and sends notifications via Slack. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, you can use it for various purposes such as monthly invoice issuance, aggregation processing to spreadsheets, or regular data backup processing.
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HubSpot
Templates using
HubSpot
Add a contact to HubSpot based on the form information and register an event in Google Calendar.
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About the apps you use
Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
see detailsTemplates
This is a flow bot that automatically activates at the end of each month and sends notifications via Slack. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, you can use it for various purposes such as monthly invoice issuance, aggregation processing to spreadsheets, or regular data backup processing.
Activate the flow bot at the end of each month and notify Slack.
This is a business workflow that automatically adds content posted in a Slack channel as comments to tasks in Wrike. This reduces manual task updates and improves project management efficiency.
Add a comment to a Wrike task when a post is made in a Slack channel.
When an inquiry comes to Slack, it is registered in Google Sheets. By integrating Slack and Google Sheets, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing for smoother business operations. Records can be easily added to Google Sheets automatically, preventing any omissions or leaks in information management.
Add inquiry content from Slack to Google Sheets
HubSpot
Yoom allows you to integrate with HubSpot's API without any code, enabling the automation of various tasks. You can automatically register contact and company information in HubSpot, and trigger the transfer of information to various SaaS platforms like kintone, spreadsheets, and CloudSign when information is registered or updated in HubSpot. Additionally, you can automatically sync HubSpot's contact and company information to Yoom's database for various uses.
see detailsTemplates
Add a contact to HubSpot based on the form information and register an event in Google Calendar.
The workflow automatically adds contacts from form inputs to HubSpot and registers events in Google Calendar. This streamlines lead management and scheduling, saving work time.
Add a contact to HubSpot based on the form information and register an event in Google Calendar.
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Create a HubSpot ticket when a video is published on YouTube.
No-Code API Actions
Executable API actions
Flowbot triggers
When a message is posted to a channel
When a file is posted to a channel
When a message is posted to a channel (Webhook)
When a reaction is added to a message (Webhook)
When a user is mentioned in a channel
When a message containing specified text is posted to a channel
When your Slack app is mentioned (Webhook)
When mentioned in a channel (multiple users)
When a message containing specified text is posted to a channel (Regular expression)
When a new channel is created (Webhook)
When a message is posted in a thread (Webhook)
When mentioned in a channel (multiple users & user groups)
When a reaction is removed from a message (Webhook)
When a new contact is created
When a new company is created
When a new deal is created
When a contact is created or updated
When a company is created or updated
Flowbot operations
Send message to channel
Send direct message
Get member IDs in a channel
Create channel
Invite members to channel
Get user group list
Post message to thread
Archive channel
Get messages in a thread
List public channels
Remove a member from a private channel
Find user by email address
Get user info
Get a specific message
Get message link
Delete message
Get users in a user group
Get reactions for a message
Flowbot triggers
When a message is posted to a channelWhen a file is posted to a channelWhen a message is posted to a channel (Webhook)When a reaction is added to a message (Webhook)When a user is mentioned in a channelWhen a message containing specified text is posted to a channelWhen your Slack app is mentioned (Webhook)When mentioned in a channel (multiple users)When a message containing specified text is posted to a channel (Regular expression)When a new channel is created (Webhook)When a message is posted in a thread (Webhook)When mentioned in a channel (multiple users & user groups)When a reaction is removed from a message (Webhook)
Flowbot operations
Send message to channelSend direct messageGet member IDs in a channelCreate channelInvite members to channelGet user group listPost message to threadArchive channelGet messages in a threadList public channelsRemove a member from a private channelFind user by email addressGet user infoGet a specific messageGet message linkDelete messageGet users in a user groupGet reactions for a messageCreate a user groupList channel messagesSend a message to a channel with attachmentsList rows in a listCreate listUpdate listGet a specific list rowRemove list access
Flowbot triggers
When a new contact is createdWhen a new company is createdWhen a new deal is createdWhen a contact is created or updatedWhen a company is created or updatedWhen a deal is created or updatedWhen a form is submittedWhen a product is createdWhen a product is created or updatedWhen a deal is updated to the specified stageWhen a record is created in a custom objectWhen a record in a custom object is created or updatedWhen an order is created or updatedWhen an order is createdWhen a ticket is createdWhen a ticket is created or updatedWhen a service record is createdWhen a service record is created or updatedWhen a task is createdWhen a note is added to a dealWhen a message in the specified thread receives a reply
Flowbot operations
Create contactGet contactGet latest contact IDsUpdate contactSearch contacts (keyword search)Create companyGet company informationGet latest company IDsUpdate companySearch companies (keyword search)Create dealGet deal informationGet latest deal IDsUpdate dealSearch deals (keyword search)Get contact custom propertiesGet company custom propertiesGet deal custom propertiesGet list of contact IDsGet list of company IDsSearch deals (filtered search)Update contact custom propertyUpdate company custom propertyUpdate deal custom propertyCreate ticketSubmit data to formUpdate ticketAssociate recordsAdd note to contactGet public file URLGet custom object recordCreate custom object recordUpdate custom object recordSearch custom object records (keyword search)Get productCreate productUpdate productSearch products (keyword search)Update ticket custom propertyAdd note to companyAdd note to dealAdd note to ticketAdd meeting to companySearch contacts (filter conditions)Get ticket detailsAdd line item to dealSearch products (filter search)Get owner (assignee) informationGet owners (assignees) listSearch multiple companies (filter criteria)Add note to custom object recordGet company IDs associated with a specific contactGet custom object record IDs associated with a specific dealCreate userGet service custom propertiesCreate meeting logGet ticket custom propertiesGet quoteUpdate quoteCreate taskDelete quoteSearch quotesCreate formCreate call logGet tax rate listSearch line items (filter search)Search fees (filter search)Search discounts (filter search)Search quote templates (filter search)Add signers to quoteCreate quoteGet deal line itemsGet line item detailsGet tasks listGet taskGet object associationsGet user detailsSearch users (keyword search)Search users (filter search)Get subscription definitions listSearch multiple tickets (filter criteria)Get pipeline stages listGet pipeline stageGet list of notes associated with a contactSearch custom object records (filtered search)Get product item custom propertiesGet list of inbox threadsRun CRM data export taskGet export task status and file URLDownload export fileCreate custom object record (associate with deal record)More inspiration for you
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