Notify Gmail when a ticket is updated in Zendesk

■Overview
The "Notify Gmail when a ticket is updated in Zendesk" flow is a business workflow that allows the support team to quickly grasp the status of responses and enable prompt action.
When using Zendesk, you might miss updates on tickets. By utilizing this flow, you will receive notifications in Gmail every time a ticket is updated in Zendesk, ensuring you don't miss any important information. It is a system that helps improve work efficiency and information sharing.

■Recommended for

Personnel responsible for customer support using Zendesk
Administrators who want to quickly grasp ticket update information
Team leaders aiming to streamline support operations
Companies looking to enhance information sharing through Gmail notifications
IT personnel who want to improve business workflows by integrating Zendesk and Gmail

■Benefits of using this template

Comprehensive grasp of ticket update information: Changes in Zendesk are automatically notified to Gmail, so there is no worry about missing important information.
Faster operations: Receiving notifications allows for prompt necessary actions.
Improved information sharing: It becomes easier to share the latest ticket status within the team through Gmail.

Here are some Similar Templates!

Notify in Outlook when a ticket is created in Zendesk

Every time a new ticket is created in Zendesk, this flow sends a notification to Outlook. By integrating Zendesk with Outlook, you can customize the created tickets and automatically post their content to Outlook, eliminating any gaps or omissions in information management. Feel free to modify the content sent to Outlook as needed.‍

See details

When a task is completed in Asana, update the ticket status in Zendesk.

This is a flow that updates the Zendesk ticket status when a task is completed in Asana. Once a task is marked as complete, it automatically reflects in Zendesk, eliminating the need for manual updates. This allows you to focus on core tasks, enhancing the overall productivity of the team.

See details

Create a ticket in Zendesk based on Typeform responses

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.

See details

Create a ticket in Zendesk based on form information submitted through HubSpot.

This is a flow for creating a ticket in Zendesk based on form information submitted through HubSpot. By using this flow, the effort required to create tickets is reduced, leading to improved work efficiency. It allows you to focus on other tasks, thereby contributing to increased productivity.

See details

Create a ticket in Zendesk based on the form content and notify Microsoft Teams.

The workflow automatically registers form contents in Zendesk and notifies Microsoft Teams. It simplifies inquiry management and supports the team's prompt response.

See details

Create a ticket in Zendesk based on the form content and notify Slack.

This is a business workflow that creates a ticket in Zendesk from form contents and notifies Slack. It helps prevent missed responses and supports the team's prompt action.

See details

See all templates

What is Yoom hyperautomation?

Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.

Learn more about Yoom

Don't Just Connect Apps—Automate Everything

Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.

Learn more about Yoom

About the Apps You Use

Gmail

Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.

Related apps

Gmail

Templates using

Activate the flow bot at the end of each month to send an email in Gmail.

Try it

This is a flow that is triggered at the end of each month to send an email via Gmail. It can be used for various purposes such as aggregation processing in Microsoft Excel or monthly invoice issuance.

View details Try it

Add Gmail inbox content to Notion

Try it

This is a business workflow that automatically adds Gmail received content to Notion. It streamlines email management and information organization, eliminating the need for manual transcription. By ensuring important emails are securely saved and shared, it enhances the team's operational productivity.

View details Try it

Automatically sort incoming emails in Gmail by keywords and forward them to the person in charge.

Try it

This is a flow to automatically sort emails received in Gmail by keywords and forward them to the appropriate person in charge. By using this flow, you can detect specific keywords and forward them to the appropriate person. This will likely lead to improved customer response times.

View details Try it

View all related templates

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

Related apps

Zendesk

Templates using

Notify in Outlook when a ticket is created in Zendesk

Try it

View details Try it

When a task is completed in Asana, update the ticket status in Zendesk.

Try it

View details Try it

Create a ticket in Zendesk based on Typeform responses

Try it

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.

View details Try it

View all related templates

About the apps you use

Gmail

see details

Templates

Activate the flow bot at the end of each month to send an email in Gmail.

Try it

View details Try it

Activate the flow bot at the end of each month to send an email in Gmail.

Add Gmail inbox content to Notion

Try it

View details Try it

Add Gmail inbox content to Notion

Automatically sort incoming emails in Gmail by keywords and forward them to the person in charge.

Try it

View details Try it

Automatically sort incoming emails in Gmail by keywords and forward them to the person in charge.

Similar apps

Zendesk

see details

Templates

Notify in Outlook when a ticket is created in Zendesk

Try it

View details Try it

Notify in Outlook when a ticket is created in Zendesk

When a task is completed in Asana, update the ticket status in Zendesk.

Try it

View details Try it

When a task is completed in Asana, update the ticket status in Zendesk.

Create a ticket in Zendesk based on Typeform responses

Try it

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.

View details Try it

Create a ticket in Zendesk based on Typeform responses

Similar apps