When a specific file is added to Box, retrieve buyer information for an order in Amazon Seller Central and send an email

■Overview

Do you want to connect e-commerce operations in Amazon Seller Central with file management in Box, but find it time-consuming to check and manage each platform manually? Manually reviewing order information and contacting customers can be especially time-consuming and prone to errors. With this workflow, simply uploading a specific file to Box automatically retrieves the relevant Amazon order information and sends an email, streamlining the entire process and helping you resolve these challenges smoothly.

■Who Should Use This Template

• Those who use Amazon Seller Central and Box and manually handle processes from receiving orders to contacting customers
• Teams that use Box to manage files related to Amazon sales and want to improve overall operational efficiency
• Those who want to automate routine but important order-handling tasks and eliminate human error

■Benefits of Using This Template

• From retrieving order information to sending emails, everything runs automatically once a file is uploaded to Box, freeing up time previously spent on manual tasks for other work
• Automating information retrieval from Amazon Seller Central and email delivery helps prevent human errors such as data-entry mistakes and missed notifications, improving operational accuracy

■Flow Bot Workflow

1. First, connect Box and Amazon Seller Central to Yoom
2. Next, select Box as the trigger and set the action to “When a file is uploaded to a folder”
3. Then, configure branching in the operation settings so subsequent processes can be routed based on specific conditions, such as the file type
4. Next, download the file uploaded to Box and use the AI-powered OCR feature to extract text information such as the order number
5. Based on the extracted information, set the “Get order buyer information” action in Amazon Seller Central
6. Finally, configure the email action to automatically send an email containing the retrieved buyer information and other details

■Customizable Points in This Workflow

• With the branching feature, you can set any conditions, such as the file type or file name, to route the process flow
• With the OCR feature, you can specify the items to extract from files such as purchase orders, including order numbers and customer names
• With the email action, you can freely set the recipient address and embed fixed messages or variables such as customer names and order information retrieved during the flow in the email body

※“Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts.

■Notes

• Connect Box, Amazon Seller Central, and Slack to Yoom.
• AI operations for OCR or audio transcription are available only on the Team and Success Plans. Please note that operations in configured flow bots will result in errors on the Free and Mini Plans.
• Paid plans such as the Team and Success Plans offer a two-week free trial. During the free trial, you can use restricted apps and AI features (operations).
• Branching is a feature (operation) available on the Mini Plan and higher. Please note that operations in configured flow bots will result in errors on the Free Plan.
• Paid plans such as the Mini Plan offer a two-week free trial. During the free trial, you can use restricted apps and features (operations).
• Please note that OCR may not be able to read data containing more than 6,500 characters or text that is too small.