Create a reply draft with ChatGPT when an email arrives in Outlook, save it as a draft, and send a notification
Create a reply draft with ChatGPT when an email arrives in Outlook, save it as a draft, and send a notification
Launch this workflow to connect
Microsoft Outlook &
ChatGPT &
Microsoft Teams
!
■Overview
Use this workflow to connect Outlook with ChatGPT and automate everything from generating email reply drafts based on incoming email content to saving them as drafts. Reduce the time spent handling emails and streamline your work.
■Who this template is for
- Anyone considering integrating ChatGPT to streamline email handling in Outlook
- Anyone who handles a high volume of inquiry emails daily and finds it challenging to create reply messages
- Team leaders who want to standardize the quality of email replies and reduce reliance on individual team members
■Benefits of using this template
- When an email is received in Outlook, ChatGPT automatically creates a reply draft, reducing the time spent writing and allowing you to focus on more important work.
- Reply messages are generated based on preconfigured prompts, helping prevent quality inconsistencies between team members and standardize response quality.
■Flowbot overview
- First, connect ChatGPT, Outlook, and Microsoft Teams with Yoom.
- Next, select Outlook as the trigger and configure the "When an email is received" action.
- Next, configure ChatGPT's "Generate Text" action to create a reply message based on the content of the received email.
- Next, configure the "Extract Text" action to extract only the parts needed for the reply from the generated text.
- Next, configure Outlook's "Create Email Draft" action to save an email draft with the extracted text as the body.
- Finally, configure Microsoft Teams' "Send a Message to a Channel" action to notify the specified channel that a draft has been created.
※"Trigger": An action that starts the flow. "Operation": An action that processes tasks within the flow after the trigger is activated.
■Customization points for this workflow
■Customization points for this workflow
- In the Outlook trigger settings, specify the email folder you want to automate.
- In ChatGPT's Generate Text action, configure the prompt so that it generates polite messages aligned with your company's reply policy.
- In the Microsoft Teams notification action, specify the team ID and channel ID to receive notifications.
■Notes
- Connect both Outlook and ChatGPT with Yoom.
- You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
- Please note that the shortest available trigger interval varies by plan.
- Microsoft 365 (formerly Office 365) offers plans for home use and business plans (Microsoft 365 Business). Authentication may fail if you are not subscribed to a business plan.
- OpenAI provides ChatGPT API access as a paid service, with usage-based charges based on the tokens used for API requests. Please note that an error will occur if payment cannot be processed when using the API.
- To run ChatGPT (OpenAI) actions, you need to subscribe to OpenAI's paid API plan. (Your account must be able to process payments when the API is used.)
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About the apps you use
Microsoft Outlook
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