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Create a reply draft with ChatGPT when an email arrives in Outlook, save it as a draft, and send a notification

Create a reply draft with ChatGPT when an email arrives in Outlook, save it as a draft, and send a notification

Launch this workflow to connect Microsoft Outlook & ChatGPT & Microsoft Teams !
■Overview
Use this workflow to connect Outlook with ChatGPT and automate everything from generating email reply drafts based on incoming email content to saving them as drafts. Reduce the time spent handling emails and streamline your work.

■Who this template is for
  • Anyone considering integrating ChatGPT to streamline email handling in Outlook
  • Anyone who handles a high volume of inquiry emails daily and finds it challenging to create reply messages
  • Team leaders who want to standardize the quality of email replies and reduce reliance on individual team members

■Benefits of using this template
  • When an email is received in Outlook, ChatGPT automatically creates a reply draft, reducing the time spent writing and allowing you to focus on more important work.
  • Reply messages are generated based on preconfigured prompts, helping prevent quality inconsistencies between team members and standardize response quality.

■Flowbot overview
  1. First, connect ChatGPT, Outlook, and Microsoft Teams with Yoom.
  2. Next, select Outlook as the trigger and configure the "When an email is received" action.
  3. Next, configure ChatGPT's "Generate Text" action to create a reply message based on the content of the received email.
  4. Next, configure the "Extract Text" action to extract only the parts needed for the reply from the generated text.
  5. Next, configure Outlook's "Create Email Draft" action to save an email draft with the extracted text as the body.
  6. Finally, configure Microsoft Teams' "Send a Message to a Channel" action to notify the specified channel that a draft has been created.
※"Trigger": An action that starts the flow. "Operation": An action that processes tasks within the flow after the trigger is activated.

■Customization points for this workflow
  • In the Outlook trigger settings, specify the email folder you want to automate.
  • In ChatGPT's Generate Text action, configure the prompt so that it generates polite messages aligned with your company's reply policy.
  • In the Microsoft Teams notification action, specify the team ID and channel ID to receive notifications.

■Notes
  • Connect both Outlook and ChatGPT with Yoom.
  • You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
  • Please note that the shortest available trigger interval varies by plan.
  • Microsoft 365 (formerly Office 365) offers plans for home use and business plans (Microsoft 365 Business). Authentication may fail if you are not subscribed to a business plan.
  • OpenAI provides ChatGPT API access as a paid service, with usage-based charges based on the tokens used for API requests. Please note that an error will occur if payment cannot be processed when using the API.
  • To run ChatGPT (OpenAI) actions, you need to subscribe to OpenAI's paid API plan. (Your account must be able to process payments when the API is used.)
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Microsoft Teams
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Microsoft Teams

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About the apps you use
Microsoft Outlook
Yoom allows you to integrate with Outlook's API without any code, enabling the automation of email sending from Outlook. For example, you can automatically send contracts and invoices created in Outlook, or automatically reply to inquiries from input forms using Outlook.
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Templates
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Related apps
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No-Code API Actions
Executable API actions
Flowbot triggers
    When a Specific Subject Email Is Received
    When an Email Is Received
    When an Event Is Registered in the Calendar
    When a Calendar Event Is Added or Updated
    When a Task Is Created
    When an Email Is Received
    When a Message Is Created in a Thread
    When a Message Is Sent to a Channel
    When a Message Is Sent to a Chat
    When an Event Is Added to the Calendar
    When a Message with a File Is Sent to the Channel
    When a Reply Is Posted in a Specific Message Thread
Flowbot operations
    Create an Event in My Calendar
    Create a Calendar
    Create an Event in a Specified User's Calendar
    Get Email Attachment Information
    Download Email Attachments
    Delete Event from a Specific User's Calendar
    Update Event in a Specific User's Calendar
    Delete Event from My Calendar
    Update Event in My Calendar
    Create Task (with Reminder Settings)
    Create a Task (Reminders Not Supported)
    Search Events in My Calendar
    Search Events in a Specific User's Calendar
    Find Meeting Times
    Get Calendar View
    Retrieve Mail Messages
    Move Message
    Retrieve a Specific Message
    Search Messages in a Specific Folder
    Update Message
    Find a Specified User's Free/busy Schedule
    Retrieve a Specified User's Calendar View
    Retrieve a Specified Group's Calendar View
    Retrieve a List of Members in a Specified Group
    Create an Event in the Specified Group
    Generate Text
    Generate Text (with Image)
    Generate Text (Advanced)
    Generate Text (Web Search)
    Generate Text from Image URL
    Convert Text to Audio File
    Retrieve Model List
    Create Thread
    Add Message to Thread
    Convert Audio File to Text (File Upload)
    Get Teams
    Get Team Members
    Get Channel List
    Post a Message to a Channel
    Send Message to Chat
    Retrieve a List of Chats
    Create Channel
    Post a Message to a Channel (Mention a Channel)
    Get User Presence
    Reply to a Message Posted to a Channel
    Create a Calendar Event
    Get Folder Information
    Download File
    Add Member to Team
    Get Replies to a Specific Message
    Get Messages in a Specific Channel
    Get User Information
    Update Calendar Event
    Get Events
    [For Next Page Link] Get Events
    Create a Team
    Download Meeting Recording Data
    Get Meeting Information
    Get Meeting Recording List
    Request Approval
    Get Approval List
    Cancel Approval
    Retrieve a Message in a Specific Channel
Flowbot triggers
    When a Specific Subject Email Is Received
    When an Email Is Received
    When an Event Is Registered in the Calendar
    When a Calendar Event Is Added or Updated
    When a Task Is Created
    When an Email Is Received
Flowbot operations
    Create an Event in My Calendar
    Create a Calendar
    Create an Event in a Specified User's Calendar
    Get Email Attachment Information
    Download Email Attachments
    Delete Event from a Specific User's Calendar
    Update Event in a Specific User's Calendar
    Delete Event from My Calendar
    Update Event in My Calendar
    Create Task (with Reminder Settings)
    Create a Task (Reminders Not Supported)
    Search Events in My Calendar
    Search Events in a Specific User's Calendar
    Find Meeting Times
    Get Calendar View
    Retrieve Mail Messages
    Move Message
    Retrieve a Specific Message
    Search Messages in a Specific Folder
    Update Message
    Find a Specified User's Free/busy Schedule
    Retrieve a Specified User's Calendar View
    Retrieve a Specified Group's Calendar View
    Retrieve a List of Members in a Specified Group
    Create an Event in the Specified Group
Flowbot triggers
    When a Message Is Created in a Thread
Flowbot operations
    Generate Text
    Generate Text (with Image)
    Generate Text (Advanced)
    Generate Text (Web Search)
    Generate Text from Image URL
    Convert Text to Audio File
    Retrieve Model List
    Create Thread
    Add Message to Thread
    Convert Audio File to Text (File Upload)
Flowbot triggers
    When a Message Is Sent to a Channel
    When a Message Is Sent to a Chat
    When an Event Is Added to the Calendar
    When a Message with a File Is Sent to the Channel
    When a Reply Is Posted in a Specific Message Thread
Flowbot operations
    Get Teams
    Get Team Members
    Get Channel List
    Post a Message to a Channel
    Send Message to Chat
    Retrieve a List of Chats
    Create Channel
    Post a Message to a Channel (Mention a Channel)
    Get User Presence
    Reply to a Message Posted to a Channel
    Create a Calendar Event
    Get Folder Information
    Download File
    Add Member to Team
    Get Replies to a Specific Message
    Get Messages in a Specific Channel
    Get User Information
    Update Calendar Event
    Get Events
    [For Next Page Link] Get Events
    Create a Team
    Download Meeting Recording Data
    Get Meeting Information
    Get Meeting Recording List
    Request Approval
    Get Approval List
    Cancel Approval
    Retrieve a Message in a Specific Channel