■Overview
This is a flow that notifies Chatwork when a prospect is registered in GENIEE SFA/CRM.
■Recommended for
1. Those who use GENIEE SFA/CRM for customer management
・Sales representatives using GENIEE SFA/CRM in their sales activities
・Marketing personnel who centrally manage prospect information
2. Those who use Chatwork in their business
・Those who use Chatwork for communication with customers
・Employees using Chatwork as a means of communication between teams
■Benefits of using this template
GENIEE SFA/CRM is an excellent tool for streamlining customer management, but manually notifying Chatwork every time a prospect is registered can be a significant burden for sales representatives, potentially leading to missed notifications and delayed responses.
By implementing this flow, when a prospect is registered in GENIEE SFA/CRM, a notification is sent to Chatwork, allowing sales representatives to promptly recognize the registration and respond quickly. Automatic notifications to Chatwork promote information sharing within the team and contribute to the overall efficiency of sales activities. It becomes clear who is responding to which prospect and when, strengthening collaboration among team members and leading to improved conversion rates.
■Notes
・Please integrate both GENIEE SFA/CRM and Chatwork with Yoom.