■Overview
This is a flow that notifies Microsoft Teams when a prospect is registered in GENIEE SFA/CRM.
■Recommended for
1. Those who manage customers using GENIEE SFA/CRM
・Sales representatives who centrally manage prospective customer information
2. Those who use Microsoft Teams in their daily work
・Those who use Microsoft Teams for interactions with customers
■Benefits of using this template
GENIEE SFA/CRM is a powerful tool that supports the efficiency of sales activities, but manually notifying Microsoft Teams every time a prospect is registered is a burden for sales representatives and takes away valuable time.
By implementing this flow, a notification is automatically sent to Microsoft Teams when a prospect is registered in GENIEE SFA/CRM. This allows sales representatives to quickly grasp prospect information on Microsoft Teams and respond promptly. Additionally, by eliminating the need for manual notification tasks, more time can be dedicated to communication and negotiations with customers.
■Notes
・Please integrate GENIEE SFA/CRM and Google Chat with Yoom.
・Microsoft365 (formerly Office365) has both a home plan and a general business plan (Microsoft365 Business), and if you are not subscribed to the general business plan, authentication may fail.