Connect Zendesk and Intercom APIs without code!

API actions—no coding required!

Executable API actions

Automation triggers

When a new ticket is created

When a ticket is updated

When a tag is added to a ticket

When a user is created

When an organization is created

When a comment is added to a ticket

When a new conversation is created

When a new conversation is created or updated

When a user creates a new conversation (Webhook Trigger)

When a user replies in a conversation (Webhook Trigger)

When a new company is created (Webhook Trigger)

When a company is updated (Webhook Trigger)

When a contact (lead) is created (Webhook Trigger)

When a contact (lead) is updated (Webhook Trigger)

When a contact (user) is created (Webhook Trigger)

When a contact (user) is updated (Webhook Trigger)

When a contact is deleted (Webhook Trigger)

When a contact (lead) tag is created (Webhook Trigger)

When an event is created (Webhook Trigger)

When a company is deleted (Webhook Trigger)

When a contact (lead) tag is deleted (Webhook Trigger)

When a contact (user) tag is created (Webhook trigger)

When a contact (user) tag is deleted (Webhook trigger)

When a ticket is created (Webhook trigger)

When a ticket's status is updated (Webhook trigger)

When a contact (lead) is created or updated (Webhook trigger)

Automation actions

Retrieve List of Open Ticket IDs

Create Ticket

Retrieve Ticket Information

Update Ticket Status

Retrieve List of Agents

Create Ticket (Specify Requester)

Upload File

Attach File to Ticket Comment

Retrieve User Information

Add Comment to Existing Ticket

Search Tickets (Subject Partial Match)

Create user

Search Pending Tickets

Update and Add User Information

Reply to Conversation

Create Contact

Get Contact

Search Contacts

Get Latest Message in Conversation

Add article translation

Update contact

Delete contact

Create or update company

Search companies

Retrieve a company

Create or update a tag

Tag or untag companies

Add a tag to a contact

Remove a tag from a contact

Delete tag

List contacts

Create conversation

List conversations

Get conversation

Assign a conversation to an admin or team

Get team list

Get workspace admin list

Create ticket

Create ticket type

Update Ticket

Get Ticket

Add Note to Contact

Create Message

List Articles

Retrieve article

Create article

Update article

Send event

Import a data source via URL

Search Help Center articles

Flowbot triggers

When a new ticket is created

When a ticket is updated

When a tag is added to a ticket

When a user is created

When an organization is created

When a comment is added to a ticket

Flowbot actions

Retrieve List of Open Ticket IDs

Create Ticket

Retrieve Ticket Information

Update Ticket Status

Retrieve List of Agents

Create Ticket (Specify Requester)

Upload File

Attach File to Ticket Comment

Retrieve User Information

Add Comment to Existing Ticket

Search Tickets (Subject Partial Match)

Create user

Search Pending Tickets

Update and Add User Information

Flowbot triggers

When a new conversation is created

When a new conversation is created or updated

When a user creates a new conversation (Webhook Trigger)

When a user replies in a conversation (Webhook Trigger)

When a new company is created (Webhook Trigger)

When a company is updated (Webhook Trigger)

When a contact (lead) is created (Webhook Trigger)

When a contact (lead) is updated (Webhook Trigger)

When a contact (user) is created (Webhook Trigger)

When a contact (user) is updated (Webhook Trigger)

When a contact is deleted (Webhook Trigger)

When a contact (lead) tag is created (Webhook Trigger)

When an event is created (Webhook Trigger)

When a company is deleted (Webhook Trigger)

When a contact (lead) tag is deleted (Webhook Trigger)

When a contact (user) tag is created (Webhook trigger)

When a contact (user) tag is deleted (Webhook trigger)

When a ticket is created (Webhook trigger)

When a ticket's status is updated (Webhook trigger)

When a contact (lead) is created or updated (Webhook trigger)

Flowbot actions

Reply to Conversation

Create Contact

Get Contact

Search Contacts

Get Latest Message in Conversation

Add article translation

Update contact

Delete contact

Create or update company

Search companies

Retrieve a company

Create or update a tag

Tag or untag companies

Add a tag to a contact

Remove a tag from a contact

Delete tag

List contacts

Create conversation

List conversations

Get conversation

Assign a conversation to an admin or team

Get team list

Get workspace admin list

Create ticket

Create ticket type

Update Ticket

Get Ticket

Add Note to Contact

Create Message

List Articles

Retrieve article

Create article

Update article

Send event

Import a data source via URL

Search Help Center articles

Zendesk

Intercom

Automate Your Everyday Tasks

Zendesk

Intercom

Let's automate our daily work by linking

Explore templates and apps to boost productivity!

Here are templates and related apps that are useful for improving work efficiency!

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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Templates

Notify in Outlook when a ticket is created in Zendesk

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See details Try it

Notify in Outlook when a ticket is created in Zendesk

When a task is completed in Asana, update the ticket status in Zendesk.

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When a task is completed in Asana, update the ticket status in Zendesk.

Create a ticket in Zendesk based on Typeform responses

Try it

See details Try it

Create a ticket in Zendesk based on Typeform responses

Similar apps

Intercom

Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.

see details

Templates

When a new conversation is created in Intercom, add a note to the contact in HubSpot.

Try it

See details Try it

When a new conversation is created in Intercom, add a note to the contact in HubSpot.

When a new conversation is created in Intercom, add the conversation information as a task in Asana.

Try it

See details Try it

When a new conversation is created in Intercom, add the conversation information as a task in Asana.

Notify in Slack when a user replies in Intercom

Try it

See details Try it

Notify in Slack when a user replies in Intercom

Similar apps

Zendesk

Learn more

Zendesk

Templates

Notify in Outlook when a ticket is created in Zendesk

Try it

Every time a new ticket is created in Zendesk, this flow sends a notification to Outlook. By integrating Zendesk with Outlook, you can customize the created tickets and automatically post their content to Outlook, eliminating any gaps or omissions in information management. Feel free to modify the content sent to Outlook as needed.‍

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Notify in Outlook when a ticket is created in Zendesk

When a task is completed in Asana, update the ticket status in Zendesk.

Try it

This is a flow that updates the Zendesk ticket status when a task is completed in Asana. Once a task is marked as complete, it automatically reflects in Zendesk, eliminating the need for manual updates. This allows you to focus on core tasks, enhancing the overall productivity of the team.

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When a task is completed in Asana, update the ticket status in Zendesk.

Create a ticket in Zendesk based on Typeform responses

Try it

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.

See details Try it

Create a ticket in Zendesk based on Typeform responses

Similar apps

Intercom

Learn more

Intercom

Templates

When a new conversation is created in Intercom, add a note to the contact in HubSpot.

Try it

This is a flow that adds a note to a Hubspot contact when a new conversation is created in Intercom. It centralizes the management of customer interaction history, improving consistency and efficiency in responses. It eliminates the need for manually adding notes, allowing for efficient information sharing.

See details Try it

When a new conversation is created in Intercom, add a note to the contact in HubSpot.

When a new conversation is created in Intercom, add the conversation information as a task in Asana.

Try it

When a new conversation is created in Intercom, this flow adds the conversation information as a task in Asana. By automatically adding Intercom conversation information as Asana tasks, you can manage tasks more quickly.

See details Try it

When a new conversation is created in Intercom, add the conversation information as a task in Asana.

Notify in Slack when a user replies in Intercom

Try it

This is a flow where a notification is sent to Slack when a user replies on Intercom. Automatic notifications of customer reply information eliminate the need for manual checks, improving operational efficiency. Integrating Intercom with Slack enhances business transparency.

See details Try it

Notify in Slack when a user replies in Intercom

Similar apps

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