Microsoft Teams
 with
Zendesk
 -
Automate Operations Instantly!
With Yoom, anyone can easily integrate Microsoft Teams and Zendesk without any code! For example, you can receive notifications in Microsoft Teams whenever a ticket is created in Zendesk. Start by using the convenient templates to try integrating Microsoft Teams and Zendesk right away.
Microsoft Teams
Zendesk
Microsoft Teams
Zendesk
Microsoft Teams
 with
Zendesk
Automate operations using it right away!
With Yoom, anyone can easily integrate Microsoft Teams and Zendesk without any code! For example, you can receive notifications in Microsoft Teams whenever a ticket is created in Zendesk. Start by using the convenient templates to try integrating Microsoft Teams and Zendesk right away.
API actions—no coding required!
Executable API actions
Automation triggers
    When a message is sent to a channel
    When a message is sent to a chat
    When an event is registered in the calendar
    When a message with a file is sent to the channel
    When a reply is posted in a specific message thread
    When a new ticket is created
    When a ticket is updated
    When a tag is added to a ticket
    When a user is created
    When an organization is created
    When a comment is added to a ticket
Automation actions
    Get List of Teams
    Retrieve Team Members List
    Get List of Channels
    Send Message to Channel
    Send Message to Chat
    List chats
    Create Channel
    Send Message to Channel (Mention in Channel)
    Create Event in Calendar (Deprecated)
    Get User Presence
    Reply to Channel Message
    Create Calendar Event
    Retrieve Folder Information
    Download File
    Add Member to Team
    Retrieve List of Replies to a Specific Message
    Retrieve List of Messages in a Specific Channel
    Retrieve user information
    Retrieve List of Open Ticket IDs
    Create Ticket
    Retrieve Ticket Information
    Update Ticket Status
    Retrieve List of Agents
    Create Ticket (Specify Requester)
    Upload File
    Attach File to Ticket Comment
    Retrieve User Information
    Add Comment to Existing Ticket
    Search Tickets (Subject Partial Match)
    Create user
    Search Pending Tickets
    Update and Add User Information
Flowbot triggers
    When a message is sent to a channel
    When a message is sent to a chat
    When an event is registered in the calendar
    When a message with a file is sent to the channel
    When a reply is posted in a specific message thread
Flowbot actions
    Get List of Teams
    Retrieve Team Members List
    Get List of Channels
    Send Message to Channel
    Send Message to Chat
    List chats
    Create Channel
    Send Message to Channel (Mention in Channel)
    Create Event in Calendar (Deprecated)
    Get User Presence
    Reply to Channel Message
    Create Calendar Event
    Retrieve Folder Information
    Download File
    Add Member to Team
    Retrieve List of Replies to a Specific Message
    Retrieve List of Messages in a Specific Channel
    Retrieve user information
Flowbot triggers
    When a new ticket is created
    When a ticket is updated
    When a tag is added to a ticket
    When a user is created
    When an organization is created
    When a comment is added to a ticket
Flowbot actions
    Retrieve List of Open Ticket IDs
    Create Ticket
    Retrieve Ticket Information
    Update Ticket Status
    Retrieve List of Agents
    Create Ticket (Specify Requester)
    Upload File
    Attach File to Ticket Comment
    Retrieve User Information
    Add Comment to Existing Ticket
    Search Tickets (Subject Partial Match)
    Create user
    Search Pending Tickets
    Update and Add User Information
What is Yoom hyperautomation?
Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.
Don't Just Connect Apps—Automate Everything
Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.
Learn more about Yoom
Microsoft Teams
 &
Zendesk

Automate Your Everyday Tasks
Microsoft Teams
 &
Zendesk
Let's automate our daily work by linking
Explore templates and apps to boost productivity!
Here are templates and related apps that are useful for improving work efficiency!
Microsoft Teams
Microsoft Teams
Yoom allows you to utilize Microsoft Teams API without any coding. By integrating Teams with Yoom, you can automate notifications to Teams and automatically register events in the Teams calendar.
see details
Templates



Zendesk
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
see details
Microsoft Teams
Microsoft Teams
Yoom allows you to utilize Microsoft Teams API without any coding. By integrating Teams with Yoom, you can automate notifications to Teams and automatically register events in the Teams calendar.
Learn more
Microsoft Teams
Templates

A flow bot that automatically starts at the end of each month and sends notifications via Teams. This flow bot can perform various automated processes through the flows added after the branch on the right side. *For example, it can be used for various purposes such as monthly invoice issuance processing, aggregation processing to spreadsheets, or regular data backup processing.

You can add content posted in a specific room on Microsoft Teams to a Google Spreadsheet. By automating the transcription process, you can prevent human errors and improve work efficiency.

This is a business workflow that automatically adds members from Microsoft Teams posts to Google Workspace groups. It saves effort and streamlines group management.
Zendesk
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
Learn more
Zendesk
Templates

Every time a new ticket is created in Zendesk, this flow sends a notification to Outlook. By integrating Zendesk with Outlook, you can customize the created tickets and automatically post their content to Outlook, eliminating any gaps or omissions in information management. Feel free to modify the content sent to Outlook as needed.‍

This is a flow that updates the Zendesk ticket status when a task is completed in Asana. Once a task is marked as complete, it automatically reflects in Zendesk, eliminating the need for manual updates. This allows you to focus on core tasks, enhancing the overall productivity of the team.

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.
Integrate Any SaaS & AI Without Code
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With Yoom, task status management became possible. Automated reminders and alerts are now sent in line with deadlines, significantly reducing the burden on team members.
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Digitizing tasks that used to be manual has reduced our workload significantly and made operations much easier.
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On a larger scale, if Yoom became more widespread, it could streamline operations for people across Japan, creating vast amounts of additional time.
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Since adopting Yoom, our capabilities have increased, and we've received more inquiries from other departments asking, "Can we do this too?"
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FAQs
Q.
Can I use it even if I'm not an engineer?
It's possible. It has an intuitive GUI operation and can be easily configured without code.
Q.
Is there a support system?
Our customer success team will provide support via chat, email, etc. from time to time.
Q.
Do you have an agent/partner system?
We have implemented multiple partner systems. Please contact us using the form below.
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