When a ticket is registered in Zendesk, add a card to Trello.

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■Overview

‍When a ticket is registered in Zendesk, a card is automatically registered in a specified list in Trello.

After registering a card in Trello, you can add operations to notify any chat tool such as Slack or Chatwork.

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‍■Setup Instructions

・Integrate Zendesk and Trello with Yoom. (My App Integration)

・Set up the integration account and other settings with the Zendesk trigger "When a ticket is registered in Zendesk".

・In Trello's "Add a card to Trello" operation, set the board name, list name, card title, details, etc., based on the ticket information obtained from Zendesk.

・Once the setup is complete, when a new ticket is registered in Zendesk, the flow bot will activate and a corresponding card will be added to Trello.

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‍■Notes

‍・It is necessary to set up the account information for integration in each app's operation.

・Replace Trello's setup information with any desired values.

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About the Apps You Use

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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Zendesk

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Trello

Yoom allows you to integrate with Trello's API without any code, enabling you to automate various tasks. You can automatically register cards in Trello, retrieve cards from specific boards, and send notifications to platforms like Slack and Chatwork.

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