When a comment is posted on kintone, notify Talknote.

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■Overview

This is a flow that notifies Talknote when a comment is posted on kintone.

■Recommended for

1. Members of teams using kintone

・Those who want to be aware of comments posted on kintone in real-time

・Those who want to quickly share kintone updates with team members

・Those who want to receive notifications on Talknote triggered by comments posted on specific kintone apps

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2. Team leaders and managers from various departments

・Those who want to understand kintone updates to help manage team progress

・Those who want to easily check kintone information by receiving notifications on Talknote

■Benefits of using this template

When using kintone as a communication tool with customers, prompt responses directly lead to improved customer satisfaction. By responding quickly and accurately to customer inquiries and requests, you can gain customer trust and build long-term relationships.

With Talknote notifications, you can grasp customer comments in real-time and achieve timely responses, contributing to improved customer satisfaction. For example, if a customer posts a question about a product on kintone, the Talknote notification allows the person in charge to immediately check the question and respond. Such prompt responses enhance customer evaluations and lead to acquiring repeat customers.

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■Notes

・Please integrate each of kintone and Talknote with Yoom.

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About the Apps You Use

kintone

With Yoom, you can utilize kintone's API without any coding. For example, you can integrate kintone with other SaaS or create documents using information from kintone. Additionally, you can sync kintone information with Yoom's database and use kintone information for various purposes.

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kintone

Templates using

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Talknote

Yoom allows you to integrate with Talknote's API without any code, automating operations in Talknote. For example, you can notify messages to a Talknote thread or automatically post to a Talknote note when an email is received or an event occurs in another service.

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