When a new conversation is created in Intercom, notify Discord.

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  2. Intercom
  3. When a new conversation is created in Intercom, notify Discord.
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■Overview

This is a flow that notifies Discord when a new conversation is created in Intercom.

With Yoom, you can easily achieve this flow without any programming, enabling seamless integration between apps.

‍

■Recommended for

1. Those who need frequent communication with customers

・Customer support representatives

・Sales representatives

・Support team managers

‍

2. Those who want to reduce manual conversation checks and information sharing, and aim for automation

・Owners of small and medium-sized businesses aiming for automation and efficiency

・Team leaders who need rapid sharing of customer information

‍

3. Those who use Intercom and Discord regularly

・Users managing customer communication with Intercom

・Personnel using Discord for team communication and information sharing

‍

■Benefits of using this template

By utilizing the flow [Notify Discord when a new conversation is created in Intercom], you can automatically notify Discord instantly whenever a new conversation is created, enabling rapid information sharing within the team.
Additionally, you can centrally manage customer support and team communication, enhancing operational transparency.

‍

■Notes

‍・Please integrate Yoom with both Intercom and Discord.

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Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.
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Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.
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