When a new conversation is created in Intercom, notify Discord.
Discord Intercom

When a new conversation is created in Intercom, notify Discord.

Yoom's Discord &  Intercom  are ready to use! Automate tasks instantly—just copy the template!

■Overview

This is a flow that notifies Discord when a new conversation is created in Intercom.

With Yoom, you can easily achieve this flow without any programming, enabling seamless integration between apps.

■Recommended for

1. Those who need frequent communication with customers

・Customer support representatives

・Sales representatives

・Support team managers

2. Those who want to reduce manual conversation checks and information sharing, and aim for automation

・Owners of small and medium-sized businesses aiming for automation and efficiency

・Team leaders who need rapid sharing of customer information

3. Those who use Intercom and Discord regularly

・Users managing customer communication with Intercom

・Personnel using Discord for team communication and information sharing

■Benefits of using this template

By utilizing the flow [Notify Discord when a new conversation is created in Intercom], you can automatically notify Discord instantly whenever a new conversation is created, enabling rapid information sharing within the team.
Additionally, you can centrally manage customer support and team communication, enhancing operational transparency.

Notes

・Please integrate Yoom with both Intercom and Discord.

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About the Apps You Use
Discord
Discord
Templates using

This is a business workflow that automatically adds Discord posts to Notion. It eliminates the need for manual transcription, centralizes communication, organizes information quickly, and supports improved team productivity.

This is a business workflow that automatically adds records to Google Sheets based on Discord posts. It eliminates manual data entry and supports improved efficiency and accuracy in information management.

When there is a new response in the Yoom form, it is added to a Google Spreadsheet, and a notification of its content is sent to Discord. This flow allows for the automatic accumulation of form response information, eliminating the need to manually notify Discord of the response content, and ensuring that the latest information is captured and shared without any omissions.
Intercom
Intercom
Templates using

This is a flow that adds a note to a Hubspot contact when a new conversation is created in Intercom. It centralizes the management of customer interaction history, improving consistency and efficiency in responses. It eliminates the need for manually adding notes, allowing for efficient information sharing.

When a new conversation is created in Intercom, this flow adds the conversation information as a task in Asana. By automatically adding Intercom conversation information as Asana tasks, you can manage tasks more quickly.

This is a flow where a notification is sent to Slack when a user replies on Intercom. Automatic notifications of customer reply information eliminate the need for manual checks, improving operational efficiency. Integrating Intercom with Slack enhances business transparency.
About the apps you use
Discord
It is possible to automate various tasks by integrating with Discord's API without code. For example, you can automatically send messages or files to any text channel on Discord.
see details
Templates

This is a business workflow that automatically adds Discord posts to Notion. It eliminates the need for manual transcription, centralizes communication, organizes information quickly, and supports improved team productivity.

This is a business workflow that automatically adds records to Google Sheets based on Discord posts. It eliminates manual data entry and supports improved efficiency and accuracy in information management.

When there is a new response in the Yoom form, it is added to a Google Spreadsheet, and a notification of its content is sent to Discord. This flow allows for the automatic accumulation of form response information, eliminating the need to manually notify Discord of the response content, and ensuring that the latest information is captured and shared without any omissions.
Intercom
Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.
see details
Templates

This is a flow that adds a note to a Hubspot contact when a new conversation is created in Intercom. It centralizes the management of customer interaction history, improving consistency and efficiency in responses. It eliminates the need for manually adding notes, allowing for efficient information sharing.

When a new conversation is created in Intercom, this flow adds the conversation information as a task in Asana. By automatically adding Intercom conversation information as Asana tasks, you can manage tasks more quickly.

This is a flow where a notification is sent to Slack when a user replies on Intercom. Automatic notifications of customer reply information eliminate the need for manual checks, improving operational efficiency. Integrating Intercom with Slack enhances business transparency.
Templates
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    List contacts
    Create conversation
    List conversations
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Flowbot triggers
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Flowbot operations
    Send Message
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    Search User in Server
    Change Channel Name
    Remove User from Server
    Create Invite URL for Channel
    Create Thread in Forum Channel
    Create Thread on Message
    Send Message in Thread
    Download files within a message
    Assign a specific role to a user
    Overwrite a User's Roles
    Remove a Role from a User
    Get Role Information
Flowbot triggers
    When a new conversation is created
    When a new conversation is created or updated
    When a user creates a new conversation (Webhook Trigger)
    When a user replies in a conversation (Webhook Trigger)
    When a new company is created (Webhook Trigger)
    When a company is updated (Webhook Trigger)
    When a contact (lead) is created (Webhook Trigger)
    When a contact (lead) is updated (Webhook Trigger)
    When a contact (user) is created (Webhook Trigger)
    When a contact (user) is updated (Webhook Trigger)
    When a contact is deleted (Webhook Trigger)
    When a contact (lead) tag is created (Webhook Trigger)
    When an event is created (Webhook Trigger)
    When a company is deleted (Webhook Trigger)
    When a contact (lead) tag is deleted (Webhook Trigger)
    When a contact (user) tag is created (Webhook trigger)
    When a contact (user) tag is deleted (Webhook trigger)
    When a ticket is created (Webhook trigger)
    When a ticket's status is updated (Webhook trigger)
    When a contact (lead) is created or updated (Webhook trigger)
Flowbot operations
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    Create Contact
    Get Contact
    Search Contacts
    Get Latest Message in Conversation
    Add article translation
    Update contact
    Delete contact
    Create or update company
    Search companies
    Retrieve a company
    Create or update a tag
    Tag or untag companies
    Add a tag to a contact
    Remove a tag from a contact
    Delete tag
    List contacts
    Create conversation
    List conversations
    Get conversation
    Assign a conversation to an admin or team
    Get team list
    Get workspace admin list
    Create ticket
    Create ticket type
    Update Ticket
    Get Ticket
    Add Note to Contact
    Create Message
    List Articles
    Retrieve article
    Create article
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    Send event
    Import a data source via URL
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