Send a notification to Microsoft Teams when order information is created in Amazon Seller Central

‍■Overview

New orders in Amazon Seller Central require prompt confirmation and action, but logging in to the management console each time to check orders and share them with your team can be time-consuming. With this workflow, whenever new order information is created in Amazon Seller Central, the details are automatically sent to Microsoft Teams. Eliminate the effort of sharing information manually and keep your entire team up to date.

■Recommended for

• E-commerce operations teams that share Amazon Seller Central order information in Microsoft Teams
• Team leaders looking to resolve delays in checking or sharing order information and missed notifications
• Teams that want to automate manual information-sharing processes and focus on core operations

■Benefits of using this template

• Receive automatic notifications whenever an order is placed in Amazon Seller Central, reducing the time spent sharing information and enabling faster customer support.
• Prevent human errors such as manual transcription mistakes and missed updates, ensuring accurate order information is shared.

■Flowbot steps

1. First, connect Amazon Seller Central and Microsoft Teams with Yoom.
2. Next, select Amazon Seller Central as the trigger and set the action to “When order information is created.”
3. Then, configure the Amazon Seller Central operations “Retrieve order buyer information,” “Retrieve order shipping address,” and “Retrieve order product information” to collect the details needed for the notification.
4. Finally, configure the Microsoft Teams operation “Send a message to a channel” and include the information retrieved in the previous operations in the notification message.

※“Trigger”: An action that starts the flow. “Operation”: An action that processes information within the flow after the trigger starts.

■Customization options

• For the Amazon Seller Central trigger, you can specify the marketplace ID and sales region you want to target.
• For Microsoft Teams notifications, you can specify the team and channel where messages are sent. You can also customize the notification by inserting fixed text or embedding values such as the buyer’s name and product information retrieved in previous operations as variables.

■Notes

• Connect both Amazon Seller Central and Microsoft Teams with Yoom.
• Microsoft 365 (formerly Office 365) offers home and business plans (Microsoft 365 Business). Authentication may fail if you are not subscribed to a business plan.
• You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
• Be aware that the shortest available trigger interval varies by plan.