When an inquiry is received in Wix, AI automatically drafts a reply, which is sent via Gmail after approval.
When an inquiry is received in Wix, AI automatically drafts a reply, which is sent via Gmail after approval.
Launch this workflow to connect
Wix &
Gmail
!
■Overview
Contact forms on websites built with Wix are an important touchpoint with customers, but reviewing and replying to each inquiry individually can be time-consuming. This workflow automates the process of responding to inquiries submitted through Wix. AI analyzes each inquiry and automatically generates a reply draft, then Gmail sends the email automatically after approval by the person in charge—helping you respond faster and work more efficiently.
■Who This Template Is For
- Website operators who spend significant time responding to inquiries from sites built with Wix
- Anyone looking to automate initial replies to inquiries and improve both the quality and speed of customer support
- Team members who want to prevent human errors such as mistakes in manually drafted replies or missed responses
■Benefits of This Template
- AI automatically generates reply drafts based on Wix form submissions, reducing the time required to write replies and enabling faster customer support.
- With an approval step in place, you can review AI-generated content before sending it, ensuring reply quality while preventing sending errors and missed responses.
■Flow Bot Steps
- First, connect Wix and Gmail to Yoom.
- Next, select Wix as the trigger and set the action to “When a form is submitted” to retrieve the inquiry details.
- Then, set up the AI feature “Generate text” as an operation to create a reply draft based on the inquiry details.
- Next, set up the assignee request feature “Request action from an assignee” as an operation to request approval for the generated draft.
- Finally, set up Gmail’s “Send an email” action as an operation to automatically send a reply using the approved content.
※ “Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts.
■Customization Options
- For AI text generation, you can freely customize the prompt used to create the reply. In addition to standard text, you can also use information collected in previous steps, such as the inquiry details, as variables.
- For the assignee request feature, you can set fixed text for the request details or use information collected in previous steps as variables.
- In Gmail’s email-sending settings, you can specify any recipients, subject, and message content. You can also use information collected in previous steps as variables or set fixed values.
■Notes
- Connect both Wix and Gmail to Yoom.
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About the apps you use
Wix
Yoom allows you to integrate with Wix's API without any code, enabling you to automate workflows triggered by events on Wix. For example, you can register contact information received through a Wix form to Mailchimp or Hubspot, or automatically send notifications to chat tools like Slack or Teams when you receive emails or chats on Wix.
see detailsTemplates
When a form is submitted on Wix, a task is added to Wrike. This flow allows the entire team to focus on productive core tasks such as task resolution, facilitating smooth business operations and enhancing productivity.
Add a task to Wrike when a form is submitted on Wix.
This is a business workflow that automatically adds inquiries and form input data received on Wix to Google Sheets. It reduces the hassle and errors of manual management, achieving efficient and accurate data management.
Add content received on Wix to Google Sheets.
A business workflow that automatically updates Mailchimp when a form is submitted on Wix. Save time and efficiently manage the latest customer information.
When a form is submitted on Wix, update the contact information in Mailchimp.
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Gmail
Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.
see detailsTemplates
This is a flow that is triggered at the end of each month to send an email via Gmail. It can be used for various purposes such as aggregation processing in Microsoft Excel or monthly invoice issuance.
Activate the flow bot at the end of each month to send an email in Gmail.
This is a business workflow that automatically adds Gmail received content to Notion. It streamlines email management and information organization, eliminating the need for manual transcription. By ensuring important emails are securely saved and shared, it enhances the team's operational productivity.
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Automatically sort incoming emails in Gmail by keywords and forward them to the person in charge.
This is a flow to automatically sort emails received in Gmail by keywords and forward them to the appropriate person in charge. By using this flow, you can detect specific keywords and forward them to the appropriate person. This will likely lead to improved customer response times.
Automatically sort incoming emails in Gmail by keywords and forward them to the person in charge.
No-Code API Actions
Executable API actions
Flowbot triggers
When a Form Is Submitted
When a Task Is Overdue
When an Inbox Message Is Received
When a Contact Is Added to a Segment
When a Price Quote Is Sent
When an Invoice Is Sent
When a Webhook Is Received
When an Email Matching Specific Keywords Is Received
When an Email with a Specific Label Is Received
When an Email with a Specific Label Is Received (Specify Label ID)
Flowbot operations
Search Emails
Move Message to Trash
Add Label to Specific Message
Remove Label from Specific Message
Retrieve Specific Message
Flowbot triggers
When a Form Is SubmittedWhen a Task Is OverdueWhen an Inbox Message Is ReceivedWhen a Contact Is Added to a SegmentWhen a Price Quote Is SentWhen an Invoice Is SentWhen a Webhook Is Received
Flowbot operations
There is no action.
Flowbot triggers
When an Email Matching Specific Keywords Is ReceivedWhen an Email with a Specific Label Is ReceivedWhen an Email with a Specific Label Is Received (Specify Label ID)
Flowbot operations
Search EmailsMove Message to TrashAdd Label to Specific MessageRemove Label from Specific MessageRetrieve Specific MessageMore inspiration for you
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