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When a response is submitted in Google Forms, add a tag to a friend in Liny

When a response is submitted in Google Forms, add a tag to a friend in Liny

Launch this workflow to connect Liny & Google Forms & Google Sheets & LINE Official Account !
■Overview
Are you manually transferring survey responses and inquiry details collected through Google Forms to your Liny friend information? This process is not only time-consuming, but manually adding tags can also lead to input errors and missed updates. With this workflow, you can automatically add tags to Liny friends when a response is submitted through Google Forms. Eliminate manual work and streamline customer management.

■Who This Template Is For
  • Anyone who manually connects Google Forms and Liny and finds adding tags time-consuming
  • Anyone who wants to automate tagging based on form responses for segmented messaging in Liny
  • Anyone who wants to eliminate manual customer management tasks and prevent human errors

■Benefits of Using This Template
  • Tags are automatically added to Liny when a response is submitted through Google Forms, freeing up the time previously spent on manual work for other tasks.
  • Because the system handles the process automatically, it helps prevent human errors such as incorrect tags or missed additions and improves data management accuracy.

■Flow Bot Workflow
  1. First, connect Google Forms, Google Sheets, Liny, and your LINE Official Account to Yoom.
  2. Next, select Google Forms as the trigger and set the action to “When a response is submitted to a form.”
  3. Then, set the Google Sheets “Retrieve records” action as an operation to retrieve the customer information associated with the form response.
  4. Next, set the Liny “Add a tag to a friend” action to add a specific tag to the friend based on the retrieved information.
  5. Finally, use the LINE Official Account “Send a text message” action to send a custom message if needed.
※“Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts.

■Customization Options
  • For the Google Sheets “Retrieve records” operation, set the ID of the spreadsheet where customer information is managed and the target tab name as needed.
  • For the operation that adds a tag to a friend in Liny, you can insert values retrieved by previous actions, such as Google Forms responses or Google Sheets data, as dynamic information (variables).
  • For text messages sent from your LINE Official Account, you can set the recipient as needed and customize the message by inserting fixed text or information retrieved by each action as variables.

■Notes
  • Connect each of Google Forms, Google Sheets, Liny, and your LINE Official Account to Yoom.
  • You can select a trigger interval of 5, 10, 15, 30, or 60 minutes.
  • Please note that the shortest available trigger interval varies by plan.
  • For information on how to retrieve response details when using Google Forms as a trigger, see How to retrieve response details with the Google Forms trigger.
  • Liny is available on the Mini plan and above. Please note that on the Free and Personal plans, the operations and Data Connect settings configured in your flow bot will result in errors.
  • Paid plans, including the Personal, Mini, Team, and Success plans, offer a two-week free trial. During the free trial, you can use apps that are restricted by plan. For details, see the pricing plans page.
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About the apps you use
Liny
With Yoom, you can connect with Liny to easily automate your administrative tasks, such as creating friend profiles, adding or removing tags, and setting status marks. For example, you can automatically update Liny contact information using application details received from Google Forms, or gather chat histories and tag lists to automatically compile them in your spreadsheets or chat tools.
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Templates

Detect failed Stripe payments, tag customers in Liny, look up customer details in Google Sheets, and send notifications via LINE. Reduce manual checks and data entry errors while enabling faster follow-up with customers who have outstanding payments.

Automatically tag customers in Liny and notify your LINE Official Account when a Square payment is completed. Reduce missed registrations and data entry errors so you can focus on customer support.

Automate Liny tag updates, AI-powered message creation, and LINE Official Account broadcasts based on Shopify order data. Deliver timely, personalized outreach to every customer—ideal for e-commerce operators and marketers looking to improve customer satisfaction and drive repeat purchases.
Google Forms
Yoom allows you to integrate with Google Forms API without any code, enabling you to automate various tasks. For example, you can notify Slack or Chatwork of information submitted via Google Forms, or automatically store information in CRMs like kintone or Salesforce.
see details
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When there is a response to a Google Form, the flow is to register the response in a Google Spreadsheet. Normally, when a response is submitted to a Google Form, the data is added to a specified Google Spreadsheet. However, in this flow, it is possible to add data to any specified Google Spreadsheet without complex settings in Google App Script. Additionally, it saves the effort of repeatedly entering data, allowing work to proceed smoothly, and records can be easily added to the Google Spreadsheet automatically, eliminating any gaps or omissions in information management.

This is a business workflow that automatically adds Google Form responses to Notion and sends event information via Gmail. This streamlines data management and information dissemination, making event operations more efficient.

When a response is submitted to a Google Form, an event is added to Google Calendar and an email is sent. This flow allows for seamless automation from adding the event to sending the email, using only the form responses.
Google Sheets
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see details
Templates

Once the billing information is filled out in the form, an invoice will be generated using the Google Spreadsheet invoice template. After that, it will undergo approval by the person in charge, and an email will be sent.

This is a flow for adding order information to WooCommerce when a row is added in Google Sheets. This flow significantly reduces manual effort and saves the time previously spent on registration, allowing you to focus on more important tasks and improving productivity.

You can add a new tab to a Google Spreadsheet at the beginning of each month. By being able to add a new sheet to a specific Google Spreadsheet at the start of each month, you can avoid forgetting to add sheets and prevent unnecessary rework.
LINE Official Account
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Templates
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Related apps
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No-Code API Actions
Executable API actions
Flowbot triggers
    When a Form Response Is Submitted
    When a Row Is Added
    When a Row Is Updated
    When a Webhook Event Is Received
    When a Message Is Received from a User
    When a User Adds the Account as a Friend
    When a User Blocks the Account
    When a User Unblocks the Account
    When a User Sends an Image
    [Workspace-wide] When a Webhook Event Is Received
    [Workspace-wide] When a Message Is Received from a User
    [Workspace-wide] When a User Adds the Account as a Friend
    [Workspace-wide] When a User Blocks the Account
    [Workspace-wide] When a User Unblocks
    [Workspace-wide] When a User Sends an Image
Flowbot operations
    Execute Integration Action
    Create Friend Information Field
    Create Friend Info Folder
    Create Tag
    Update Tag
    Create Tag Folder
    Get Tag Folder List
    Retrieve Friend List
    Get Tag List
    Get Response Mark List
    Update Common Data
    Get Common Data List
    Get Common Data Folder List
    Get Talk History
    Bulk Remove Friends from Tag
    Get Friends Linked to a Tag
    Bulk Add Tag to Friends
    Add Tag to Friend
    Remove Tags from Friend
    Set Friend Response Mark
    Retrieve Template List
    Save Media
    Get Friend
    Get Response List
    Retrieve a Specific Response
    Get Response List (Specify Response Period)
    Get Form Questions
    Update Form Title and Description
    Update Question Titles and Descriptions
    Create a New Form
    Update Form Visibility Settings
    Add a Short/paragraph Question (Title and Description)
    Add a Choice Question (Radio, Checkbox, or Dropdown)
    Add a Grid Question (Multiple-choice Grid / Checkbox Grid)
    Add a Question Title and Description (Date/Time)
    Add a Question Title and Description (Linear Scale)
    Add a Question Title and Description (Image + Text)
    Add a Question Title and Description (Image + Choice)
    Add a Question Title and Description (Choices with Images)
    Set a Value in a Cell
    Get Values
    Clear Values
    Create a New Spreadsheet
    Copy a Sheet (Tab)
    Add a New Sheet (Tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get Sheet Names
    Apply a Formula to a Range
    Enter Values in a Range
    Embed an Image in a Cell
    Sort by Specific Column
    Hide a Sheet
    Add a Note to the Specified Cells
    Insert Columns
    Delete Columns
    Write Values to Multiple Columns
    Add Rows
    Send a Text Message
    Get Message Delivery Statistics
    Get Friends Statistics
    Send a Broadcast Message
    Get a Specific User’s Profile Information
    Send Flex Message
    Send Image Message
    Send Multicast Message
    Get Message Attachments
    Get List of User IDs Who Added You as a Friend
    Get Group Member Profile
    Get Group Information
    Send Multicast Message (with Image)
    Link Rich Menu to Specific User
    Create Rich Menu (Postback)
    Upload Image to Rich Menu
    Get Rich Menu
    Download Rich Menu Image
    Create Rich Menu (Message)
    Create Rich Menu (URI)
    Create Rich Menu (Datetime Picker)
    Create Rich Menu (Camera)
    Create Rich Menu Alias
    Create Rich Menu (Camera Roll)
    Create Rich Menu (Location)
    Create Rich Menu (Rich Menu Switch)
    Create Rich Menu (Clipboard Copy)
    Display Loading Animation
    Delete Rich Menu
    Retrieve Rich Menu Alias List
    Link Rich Menu to Multiple Users
    Unlink Rich Menu from User
    Unlink Rich Menus from Multiple Users
Flowbot triggers
    There is no action.
Flowbot operations
    Execute Integration Action
    Create Friend Information Field
    Create Friend Info Folder
    Create Tag
    Update Tag
    Create Tag Folder
    Get Tag Folder List
    Retrieve Friend List
    Get Tag List
    Get Response Mark List
    Update Common Data
    Get Common Data List
    Get Common Data Folder List
    Get Talk History
    Bulk Remove Friends from Tag
    Get Friends Linked to a Tag
    Bulk Add Tag to Friends
    Add Tag to Friend
    Remove Tags from Friend
    Set Friend Response Mark
    Retrieve Template List
    Save Media
    Get Friend
Flowbot triggers
    When a Form Response Is Submitted
Flowbot operations
    Get Response List
    Retrieve a Specific Response
    Get Response List (Specify Response Period)
    Get Form Questions
    Update Form Title and Description
    Update Question Titles and Descriptions
    Create a New Form
    Update Form Visibility Settings
    Add a Short/paragraph Question (Title and Description)
    Add a Choice Question (Radio, Checkbox, or Dropdown)
    Add a Grid Question (Multiple-choice Grid / Checkbox Grid)
    Add a Question Title and Description (Date/Time)
    Add a Question Title and Description (Linear Scale)
    Add a Question Title and Description (Image + Text)
    Add a Question Title and Description (Image + Choice)
    Add a Question Title and Description (Choices with Images)
Flowbot triggers
    When a Row Is Added
    When a Row Is Updated
Flowbot operations
    Set a Value in a Cell
    Get Values
    Clear Values
    Create a New Spreadsheet
    Copy a Sheet (Tab)
    Add a New Sheet (Tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get Sheet Names
    Apply a Formula to a Range
    Enter Values in a Range
    Embed an Image in a Cell
    Sort by Specific Column
    Hide a Sheet
    Add a Note to the Specified Cells
    Insert Columns
    Delete Columns
    Write Values to Multiple Columns
    Add Rows
Flowbot triggers
    When a Webhook Event Is Received
    When a Message Is Received from a User
    When a User Adds the Account as a Friend
    When a User Blocks the Account
    When a User Unblocks the Account
    When a User Sends an Image
    [Workspace-wide] When a Webhook Event Is Received
    [Workspace-wide] When a Message Is Received from a User
    [Workspace-wide] When a User Adds the Account as a Friend
    [Workspace-wide] When a User Blocks the Account
    [Workspace-wide] When a User Unblocks
    [Workspace-wide] When a User Sends an Image
Flowbot operations
    Send a Text Message
    Get Message Delivery Statistics
    Get Friends Statistics
    Send a Broadcast Message
    Get a Specific User’s Profile Information
    Send Flex Message
    Send Image Message
    Send Multicast Message
    Get Message Attachments
    Get List of User IDs Who Added You as a Friend
    Get Group Member Profile
    Get Group Information
    Send Multicast Message (with Image)
    Link Rich Menu to Specific User
    Create Rich Menu (Postback)
    Upload Image to Rich Menu
    Get Rich Menu
    Download Rich Menu Image
    Create Rich Menu (Message)
    Create Rich Menu (URI)
    Create Rich Menu (Datetime Picker)
    Create Rich Menu (Camera)
    Create Rich Menu Alias
    Create Rich Menu (Camera Roll)
    Create Rich Menu (Location)
    Create Rich Menu (Rich Menu Switch)
    Create Rich Menu (Clipboard Copy)
    Display Loading Animation
    Delete Rich Menu
    Retrieve Rich Menu Alias List
    Link Rich Menu to Multiple Users
    Unlink Rich Menu from User
    Unlink Rich Menus from Multiple Users
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