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Add a friend tag in Liny when a Stripe payment fails

Add a friend tag in Liny when a Stripe payment fails

Launch this workflow to connect Liny & Google Sheets & LINE Official Account & Stripe !
■Overview
When a payment fails in Stripe, manually checking customer information and adding tags in Liny is not only time-consuming but can also delay your response. This workflow automates the integration between Stripe and Liny, automatically adding a specific tag to the relevant friend in Liny when a payment failure occurs. This enables you to follow up with customers whose payments are incomplete quickly and accurately.

■Recommended for
  • Those using Stripe and Liny who find it time-consuming to respond to customers when payments fail
  • Those who want to connect Stripe and Liny and automate outreach to customers with incomplete payments
  • Businesses that want to prevent missed follow-ups and other errors caused by manually segmenting customers

■Benefits of using this template
  • When a payment fails in Stripe, a tag is automatically added in Liny, reducing the time spent manually checking customer information and adding tags.
  • Automated processing helps prevent human errors such as adding the wrong tag or missing a follow-up, enabling reliable customer support.

■Workflow steps
  1. First, connect Stripe, Google Sheets, Liny, and LINE Official Account to Yoom.
  2. Next, select Stripe as the trigger and set the action to “When a payment fails.”
  3. Then, set up Stripe’s “Get specific customer information” action as an operation.
  4. Next, set up Google Sheets’ “Get a record” action as an operation to retrieve information related to the customer whose payment failed.
  5. After that, set up Liny’s “Add a tag to a friend” action as an operation.
  6. Finally, set up LINE Official Account’s “Send a text message” action as an operation and send a custom message.
※ “Trigger”: An action that starts the workflow. “Operation”: An action that processes data within the workflow after the trigger starts.

■Customization options
  • When adding a tag to a friend in Liny, you can use the friend ID and tag ID to be assigned as variables retrieved from Google Sheets in the previous operation.
  • When sending a text message from LINE Official Account, you can set the recipient as needed. You can also embed variables such as customer information retrieved by each action in the message, in addition to using fixed text.

■Notes
  • Connect each of Stripe, Google Sheets, Liny, and LINE Official Account to Yoom.
  • Liny is available on the Mini plan and above. Please note that operations and data connections in configured workflows will result in errors on the Free and Personal plans.
  • Paid plans such as the Personal, Mini, Team, and Success plans include a two-week free trial. During the free trial, you can use apps that are restricted by plan. For details, see the pricing plans page.
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About the apps you use
Liny
With Yoom, you can connect with Liny to easily automate your administrative tasks, such as creating friend profiles, adding or removing tags, and setting status marks. For example, you can automatically update Liny contact information using application details received from Google Forms, or gather chat histories and tag lists to automatically compile them in your spreadsheets or chat tools.
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Templates

When a Google Form response is submitted, automatically add a tag to the corresponding Liny friend and send a LINE notification. Reduce manual work and tagging errors while keeping customer management organized.

Automatically tag customers in Liny and notify your LINE Official Account when a Square payment is completed. Reduce missed registrations and data entry errors so you can focus on customer support.

Automate Liny tag updates, AI-powered message creation, and LINE Official Account broadcasts based on Shopify order data. Deliver timely, personalized outreach to every customer—ideal for e-commerce operators and marketers looking to improve customer satisfaction and drive repeat purchases.
Google Sheets
At Yoom, you can utilize the Google Sheets API without any coding. By integrating Sheets with Yoom, you can automate data entry into spreadsheets and automatically create documents based on spreadsheet templates. Additionally, you can sync spreadsheet information with Yoom's database for various applications.
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Templates

Once the billing information is filled out in the form, an invoice will be generated using the Google Spreadsheet invoice template. After that, it will undergo approval by the person in charge, and an email will be sent.

This is a flow for adding order information to WooCommerce when a row is added in Google Sheets. This flow significantly reduces manual effort and saves the time previously spent on registration, allowing you to focus on more important tasks and improving productivity.

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LINE Official Account
It is possible to utilize the LINE Official Account API without coding by using Yoom. By using the LINE Official Account API, you can automatically send messages and receive messages from users.
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Stripe
At Yoom, you can utilize Stripe's API without any coding. You can notify Slack when a new payment is registered or canceled in Stripe, and integrate Stripe information with other SaaS. Additionally, you can automatically aggregate and sync Stripe information into Yoom's database for various uses.
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Templates
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Related apps
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No-Code API Actions
Executable API actions
Flowbot triggers
    When a Row Is Added
    When a Row Is Updated
    When a Webhook Event Is Received
    When a Message Is Received from a User
    When a User Adds the Account as a Friend
    When a User Blocks the Account
    When a User Unblocks the Account
    When a User Sends an Image
    [Workspace-wide] When a Webhook Event Is Received
    [Workspace-wide] When a Message Is Received from a User
    [Workspace-wide] When a User Adds the Account as a Friend
    [Workspace-wide] When a User Blocks the Account
    [Workspace-wide] When a User Unblocks
    [Workspace-wide] When a User Sends an Image
    When a New Customer Is Created
    When a Customer Subscribes to a New Subscription Plan
    When Subscription Details Are Updated
    When a Subscription Ends
    When the New Subscription Period Starts
    When a Deposit Is Made
    When a New Payment Is Created
    When a New Payment Method Is Associated with a Customer
    When a Payment Method Is Detached from a Customer
    When a Customer's Payment Method Is Updated
    When an Invoice Is Created
    When a Payment Fails
    When a Payment Is Successfully Completed
    When a Refund Process Is Started
    When the Checkout Session Is Successfully Completed
    When a Product Is Created
    When a Product Is Updated
    When a Dispute Is Created
Flowbot operations
    Execute Integration Action
    Create Friend Information Field
    Create Friend Info Folder
    Create Tag
    Update Tag
    Create Tag Folder
    Get Tag Folder List
    Retrieve Friend List
    Get Tag List
    Get Response Mark List
    Update Common Data
    Get Common Data List
    Get Common Data Folder List
    Get Talk History
    Bulk Remove Friends from Tag
    Get Friends Linked to a Tag
    Bulk Add Tag to Friends
    Add Tag to Friend
    Remove Tags from Friend
    Set Friend Response Mark
    Retrieve Template List
    Save Media
    Get Friend
    Set a Value in a Cell
    Get Values
    Clear Values
    Create a New Spreadsheet
    Copy a Sheet (Tab)
    Add a New Sheet (Tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get Sheet Names
    Apply a Formula to a Range
    Enter Values in a Range
    Embed an Image in a Cell
    Sort by Specific Column
    Hide a Sheet
    Add a Note to the Specified Cells
    Insert Columns
    Delete Columns
    Write Values to Multiple Columns
    Add Rows
    Send a Text Message
    Get Message Delivery Statistics
    Get Friends Statistics
    Send a Broadcast Message
    Get a Specific User’s Profile Information
    Send Flex Message
    Send Image Message
    Send Multicast Message
    Get Message Attachments
    Get List of User IDs Who Added You as a Friend
    Get Group Member Profile
    Get Group Information
    Send Multicast Message (with Image)
    Link Rich Menu to Specific User
    Create Rich Menu (Postback)
    Upload Image to Rich Menu
    Get Rich Menu
    Download Rich Menu Image
    Create Rich Menu (Message)
    Create Rich Menu (URI)
    Create Rich Menu (Datetime Picker)
    Create Rich Menu (Camera)
    Create Rich Menu Alias
    Create Rich Menu (Camera Roll)
    Create Rich Menu (Location)
    Create Rich Menu (Rich Menu Switch)
    Create Rich Menu (Clipboard Copy)
    Display Loading Animation
    Delete Rich Menu
    Retrieve Rich Menu Alias List
    Link Rich Menu to Multiple Users
    Unlink Rich Menu from User
    Unlink Rich Menus from Multiple Users
    List Customers
    Retrieve Customer Details
    Retrieve Invoice
    Create Customer
    Create Subscription
    Cancel Subscription
    Create Product
    Add a Price to a Product
    Create Payment Link
    Retrieve Subscription Details
    Retrieve Payment Details
    Retrieve Balance Transaction Details
    List Payouts
    List Balance Transactions for a Payout
    Retrieve a Charge
    Update Customer
    Retrieve Product
    Retrieve Price
    List Products
    Search Products (by Name)
    Search Prices (Exact Match by Product ID)
    Search Customers
    Create Invoice
    Create Price
    List Billing Meter Event Summaries
    Update Product
    Update Price
    Create Invoice Item
    Create Checkout Session (One-time Payment)
    Search Invoices
    Retrieve Balance
Flowbot triggers
    There is no action.
Flowbot operations
    Execute Integration Action
    Create Friend Information Field
    Create Friend Info Folder
    Create Tag
    Update Tag
    Create Tag Folder
    Get Tag Folder List
    Retrieve Friend List
    Get Tag List
    Get Response Mark List
    Update Common Data
    Get Common Data List
    Get Common Data Folder List
    Get Talk History
    Bulk Remove Friends from Tag
    Get Friends Linked to a Tag
    Bulk Add Tag to Friends
    Add Tag to Friend
    Remove Tags from Friend
    Set Friend Response Mark
    Retrieve Template List
    Save Media
    Get Friend
Flowbot triggers
    When a Row Is Added
    When a Row Is Updated
Flowbot operations
    Set a Value in a Cell
    Get Values
    Clear Values
    Create a New Spreadsheet
    Copy a Sheet (Tab)
    Add a New Sheet (Tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get Sheet Names
    Apply a Formula to a Range
    Enter Values in a Range
    Embed an Image in a Cell
    Sort by Specific Column
    Hide a Sheet
    Add a Note to the Specified Cells
    Insert Columns
    Delete Columns
    Write Values to Multiple Columns
    Add Rows
Flowbot triggers
    When a Webhook Event Is Received
    When a Message Is Received from a User
    When a User Adds the Account as a Friend
    When a User Blocks the Account
    When a User Unblocks the Account
    When a User Sends an Image
    [Workspace-wide] When a Webhook Event Is Received
    [Workspace-wide] When a Message Is Received from a User
    [Workspace-wide] When a User Adds the Account as a Friend
    [Workspace-wide] When a User Blocks the Account
    [Workspace-wide] When a User Unblocks
    [Workspace-wide] When a User Sends an Image
Flowbot operations
    Send a Text Message
    Get Message Delivery Statistics
    Get Friends Statistics
    Send a Broadcast Message
    Get a Specific User’s Profile Information
    Send Flex Message
    Send Image Message
    Send Multicast Message
    Get Message Attachments
    Get List of User IDs Who Added You as a Friend
    Get Group Member Profile
    Get Group Information
    Send Multicast Message (with Image)
    Link Rich Menu to Specific User
    Create Rich Menu (Postback)
    Upload Image to Rich Menu
    Get Rich Menu
    Download Rich Menu Image
    Create Rich Menu (Message)
    Create Rich Menu (URI)
    Create Rich Menu (Datetime Picker)
    Create Rich Menu (Camera)
    Create Rich Menu Alias
    Create Rich Menu (Camera Roll)
    Create Rich Menu (Location)
    Create Rich Menu (Rich Menu Switch)
    Create Rich Menu (Clipboard Copy)
    Display Loading Animation
    Delete Rich Menu
    Retrieve Rich Menu Alias List
    Link Rich Menu to Multiple Users
    Unlink Rich Menu from User
    Unlink Rich Menus from Multiple Users
Flowbot triggers
    When a New Customer Is Created
    When a Customer Subscribes to a New Subscription Plan
    When Subscription Details Are Updated
    When a Subscription Ends
    When the New Subscription Period Starts
    When a Deposit Is Made
    When a New Payment Is Created
    When a New Payment Method Is Associated with a Customer
    When a Payment Method Is Detached from a Customer
    When a Customer's Payment Method Is Updated
    When an Invoice Is Created
    When a Payment Fails
    When a Payment Is Successfully Completed
    When a Refund Process Is Started
    When the Checkout Session Is Successfully Completed
    When a Product Is Created
    When a Product Is Updated
    When a Dispute Is Created
Flowbot operations
    List Customers
    Retrieve Customer Details
    Retrieve Invoice
    Create Customer
    Create Subscription
    Cancel Subscription
    Create Product
    Add a Price to a Product
    Create Payment Link
    Retrieve Subscription Details
    Retrieve Payment Details
    Retrieve Balance Transaction Details
    List Payouts
    List Balance Transactions for a Payout
    Retrieve a Charge
    Update Customer
    Retrieve Product
    Retrieve Price
    List Products
    Search Products (by Name)
    Search Prices (Exact Match by Product ID)
    Search Customers
    Create Invoice
    Create Price
    List Billing Meter Event Summaries
    Update Product
    Update Price
    Create Invoice Item
    Create Checkout Session (One-time Payment)
    Search Invoices
    Retrieve Balance
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