When a message is received from a user on the LINE official account, notify on Telegram.

  1. Apps
  2. LINE Official Account
  3. When a message is received from a user on the LINE official account, notify on Telegram.
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■Overview

This is a flow that notifies Telegram when a message is received from a user on the LINE Official Account.

‍
■Recommended for

1. Businesses handling customer support via LINE Official Account

・Those who want to check customer messages in real-time on Telegram

・Those who want to respond quickly without missing any customer messages

‍

2. Teams using Telegram as a customer support tool

・Those who want to consolidate messages from the LINE Official Account into Telegram for unified customer support

‍

3. Marketing personnel who want to understand the operation status of the LINE Official Account

・Those who want to analyze the content of customer messages to enhance marketing strategies

・Those who want to visualize communication with customers to improve customer satisfaction

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■Benefits of using this template

Messages received on the LINE Official Account are a valuable source of information for collecting customer feedback.

By notifying the message content to Telegram, the entire team can share and analyze customer feedback.
For example, analyzing questions and requests from customers can be used to improve products and services.

‍

■Notes

・Please integrate both the LINE Official Account and Telegram with Yoom.

・For instructions on setting up Webhook events for the LINE Official Account, please refer to here.

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It is possible to utilize the LINE Official Account API without coding by using Yoom. By using the LINE Official Account API, you can automatically send messages and receive messages from users.
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