■Overview
This is a flow that notifies you via Gmail when a new message is received on your LINE Official Account.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Those who communicate with customers via LINE Official Account and use Gmail as their main communication tool
・If you want to automatically notify Gmail when a message is received on your LINE Official Account, preventing missed inquiries or messages from customers and enabling prompt responses
2. Those who want to streamline customer service operations by linking LINE Official Account and Gmail
・If you want to improve the productivity of customer service operations by streamlining message handling, information sharing, and management of response status
■Benefits of using this template
Communicating with customers via LINE Official Account is convenient, but constantly checking the management screen of the LINE Official Account is challenging.
Additionally, there might be cases where the person in charge misses messages, leading to delayed customer responses.
By implementing the flow of [notifying Gmail when a new message is received on the LINE Official Account], you no longer need to constantly monitor the management screen of the LINE Official Account, allowing you to focus on other more important tasks.
Linking LINE Official Account and Gmail streamlines customer service and contributes to improved customer satisfaction.