Intercomで新しく会話が作成されたら、Telegramに通知する

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■概要

「Intercomで新しく会話が作成されたら、Telegramに通知する」業務ワークフローです。
このワークフローを活用することで、顧客対応とチームコミュニケーションを一元管理でき、業務の透明性も高まります。
Yoomではプログラミング不要でアプリ間の連携ができるため、簡単にこのフローを実現することができます。

■このテンプレートをおすすめする方

  • 頻繁に顧客とのコミュニケーションを行うカスタマーサポート担当者
  • 手動での会話確認や情報共有を減らし自動化したいと考えている方
  • 業務の自動化や効率化を目指している中小企業の経営者
  • 顧客情報の迅速な共有を必要とするチームリーダー
  • Intercomを使用して顧客とのコミュニケーションを管理しているユーザー

■このテンプレートを使うメリット

Intercomで新しく会話が作成されたらTelegramに通知するフローを活用することで、新しい会話が作成されるたびにdirectへ自動通知されるため、
迅速にチーム内での情報共有が可能となります。また、顧客対応とチームコミュニケーションを一元管理でき、業務の透明性も高まります。

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Intercom
Intercom
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Telegram
Telegram
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About the apps you use
Intercom
Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.
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Telegram
Yoom allows you to integrate with Telegram's API without any coding. You can automatically send messages to Telegram or connect messages sent to Telegram with other applications.
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