■Overview
This is a flow for registering information submitted through Google Forms to GitHub.
■Recommended for
1. Those responsible for customer support
・Those who use Google Forms to consolidate inquiries from customers
・Those who utilize Google Forms as an inquiry form
2. Those who use GitHub as a task management tool
・Those who manage customer support tasks in GitHub
・Those who want to automatically link Google Form responses to GitHub
■Benefits of using this template
Google Forms can be used as a form for customer inquiries, allowing for efficient consolidation of responses.
Additionally, managing customer inquiries with a task management tool can help visualize the status of responses.
However, the registration process to the task management tool needs to be done manually, which may lead to input errors or omissions.
By using this template, you can automatically register the content submitted to Google Forms to GitHub, preventing input errors and omissions.
Automating the addition of tasks to GitHub speeds up customer support and improves operational efficiency.
■Notes
・Please integrate Google Forms and GitHub with Yoom.
・Refer to the following for how to obtain response content when using Google Forms as a trigger.
https://intercom.help/yoom/ja/articles/6807133
・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.