Receive inquiry emails in Gmail, create response content with Dify, and notify in Slack.

■Overview

This is a flow where upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Slack.

By using Yoom, you can easily connect apps without programming.

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■Recommended for

1. Companies that handle customer support using Gmail

・Those who want to quickly process inquiries from Gmail

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2. Companies using Slack as a chat tool

・Those who want to facilitate information sharing using Slack

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3. Companies using AI chatbots with Dify

・Those who want to review and send responses due to varying quality of answers depending on the question

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■Benefits of using this template

By automating inquiry handling in Gmail and combining it with Slack notification functionality, response to inquiries becomes faster.
This allows for quick customer support based on the content notified in the chat.
As a result, customer satisfaction will improve, and reliability will increase.

Additionally, since inquiry content and response status can be shared with the entire team on Slack, centralized information management is achieved, and communication among members is facilitated.
By building an efficient workflow, you can also expect a reduction in workload, allowing you to focus on other important tasks.

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■Notes

・Please integrate Gmail, Dify, and Slack with Yoom.

・For how to integrate Dify with My Apps, please refer to here.

・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.