If there is an inquiry through Google Forms, create a response with Dify and notify it in Google Chat.

■Overview

This flow notifies Google Chat with a response created in Dify whenever there is an inquiry through Google Forms.

With Yoom, you can easily achieve this flow without any programming, as it allows for seamless integration between apps.

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‍■Recommended for

1. Those using Google Forms for customer support

・Those who manually create responses to inquiries

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2. Those using Dify in their work

・Those who want to streamline response creation in Dify

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■Benefits of using this template

Customer inquiries can vary widely, and creating appropriate responses can be time-consuming.
Additionally, if you are handling other tasks simultaneously, it may become challenging to respond quickly.

With this flow, when there is an inquiry through Google Forms, a response is created in Dify and notified to Google Chat, reducing the time needed to create responses.
By integrating Google Forms with Dify, you can automate the creation of responses tailored to the inquiry, allowing for smooth handling even when managing other tasks concurrently.

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■Notes

・Please integrate Yoom with Google Forms, Dify, and Google Chat.

・For instructions on how to retrieve response content when using Google Forms as a trigger, please refer here.

・For instructions on how to integrate with Dify's My Apps, please refer here.

・Integration with Google Chat is only possible with Google Workspace. For details, please refer here.

・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.