If there is an inquiry through Google Forms, create a response with Dify and notify on Discord.

■Overview

This flow notifies Discord of responses created in Dify whenever there is an inquiry via Google Forms.

With Yoom, you can easily achieve this flow without any programming, as it allows for seamless integration between apps.

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‍■Recommended for

1. Those handling product or service inquiries via Google Forms

・Members of a company's customer support department

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2. Those utilizing Dify to streamline their work

・Those using Dify to create response content

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■Benefits of using this template

When using Google Forms for product or service inquiries, creating responses each time can be time-consuming and cumbersome.
Additionally, responses may be delayed depending on the status of the person in charge, potentially lowering customer satisfaction.

With this flow, you can create responses in Dify and notify Discord whenever there is an inquiry via Google Forms.
You can set the content of the notification to Discord as desired, allowing you to smoothly share inquiry details and responses with team members.

By automatically creating responses, you can reduce the time spent on response creation and improve the efficiency of customer support.

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■Notes

・Please integrate Yoom with Google Forms, Dify, and Discord.

・For information on how to obtain response content when using Google Forms as a trigger, please refer to here.

・For information on how to integrate Dify with My Apps, please refer to here.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.