■Overview
This flow creates a new conversation in Intercom, generates a response with Dify, and notifies Google Chat.
With Yoom, you can easily achieve this flow without any programming, enabling seamless integration between apps.
■Recommended for
1. Those handling inquiries in Intercom
・Customer support representatives who handle inquiries regularly
2. Those using Dify to advance their work
・Those who want to automate response creation with Dify and integrate it with chat tools
■Benefits of using this template
Customer inquiries vary, and creating responses based on conversations made in Intercom can be time-consuming.
Taking time to create responses can lead to decreased productivity and delayed customer support, potentially increasing the burden on representatives.
This flow is suitable for those who wish to efficiently create responses for conversations in Intercom.
With this flow, you can automatically generate responses with Dify from Intercom conversations and notify Google Chat, reducing the time required for response creation.
■Notes
・Please integrate Yoom with Intercom, Dify, and Google Chat respectively.
・For Intercom's My App integration method, please refer to here.
・For Dify's My App integration method, please refer to here.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to the link below.
https://intercom.help/yoom/ja/articles/6647336
・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.
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