■Overview
This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Microsoft Teams.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies using Gmail for customer support
・Those who find it time-consuming to handle inquiries via Gmail
2. Those using Dify to generate text or responses to inquiries
・Those who want to leverage Dify's auto-generation for quick and high-quality customer support
3. Companies using Microsoft Teams as an internal communication tool
・Those who want to ensure they don't miss important information
■Benefits of using this template
By using this template, you can create response content in Dify for inquiries received in Gmail and notify it in Microsoft Teams.
This provides several benefits.
Firstly, it enables quick responses to inquiries. By using Dify's response creation feature, you can reduce email response time.
Additionally, notifications in Microsoft Teams make it easier to communicate among members, thereby strengthening collaboration.
■Notes
・Please connect Gmail, Dify, and Microsoft Teams with Yoom.
・For how to connect Dify with My Apps, please refer to here.
・Microsoft365 (formerly Office365) has personal and business plans (Microsoft365 Business), and if you are not subscribed to the business plan, authentication may fail.
・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.
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