■Overview
This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Google Chat.
By using Yoom, you can easily connect apps without programming.
■Recommended for
1. Companies handling inquiries via Gmail
・Those who feel there are challenges in the speed of handling inquiries
2. Companies building AI apps with Dify
・Those who want to streamline operations by integrating Dify with other apps
3. Companies using Google Chat as an internal chat tool
・Those who want to facilitate smooth information sharing using Google Chat
■Benefits of using this template
By implementing a flow that automatically generates response content in Dify and notifies Google Chat when an inquiry email is received in Gmail, you can enjoy the following benefits.
This flow improves the speed of handling inquiries.
Quick responses enhance customer satisfaction and promote the building of trust relationships.
Additionally, notifications via Google Chat facilitate smooth information sharing among members, improving the overall responsiveness of the team.
Since interactions regarding inquiries can be conducted directly in the chat, it also leads to smoother communication.
■Precautions
・Please connect Gmail, Dify, and Google Chat with Yoom.
・For how to integrate Dify with My Apps, please refer to here.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.
・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.