■Overview
This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Google Chat.
By using Yoom, you can easily connect apps without programming.
■Recommended for
1. Companies handling inquiries via Gmail
・Those who feel there are challenges in the speed of handling inquiries
2. Companies building AI apps with Dify
・Those who want to streamline operations by integrating Dify with other apps
3. Companies using Google Chat as an internal chat tool
・Those who want to facilitate smooth information sharing using Google Chat
■Benefits of using this template
By implementing a flow that automatically generates response content in Dify and notifies Google Chat when an inquiry email is received in Gmail, you can enjoy the following benefits.
This flow improves the speed of handling inquiries.
Quick responses enhance customer satisfaction and promote the building of trust relationships.
Additionally, notifications via Google Chat facilitate smooth information sharing among members, improving the overall responsiveness of the team.
Since interactions regarding inquiries can be conducted directly in the chat, it also leads to smoother communication.
■Precautions
・Please connect Gmail, Dify, and Google Chat with Yoom.
・For how to integrate Dify with My Apps, please refer to here.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.
・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.



When an email matching specific keywords is received
When an email with a specific label is received
When a message is sent to a space
When a message with a mention to the bot is sent
When a file is posted to a space
Send Chat Message
Run Workflow
Upload File (Workflow)
List datasets
Get knowledge base tags
Create document from text
Get dataset details
Retrieve List of Message IDs
Move Message to Trash
Add Label to Specific Message
Remove Label from Specific Message
Retrieve Specific Message
Send a message
Delete a space
Create a space
Invite a member to a space
Remove member from space
Invite a group to a space
Send Chat Message
Run Workflow
Upload File (Workflow)
List datasets
Get knowledge base tags
Create document from text
Get dataset details
When an email matching specific keywords is received
When an email with a specific label is received
Retrieve List of Message IDs
Move Message to Trash
Add Label to Specific Message
Remove Label from Specific Message
Retrieve Specific Message
When a message is sent to a space
When a message with a mention to the bot is sent
When a file is posted to a space
Send a message
Delete a space
Create a space
Invite a member to a space
Remove member from space
Invite a group to a space
Change a member's role in a space
Send a message to a thread
Reply quoting a message
Update space
Create a direct message space
Send a message with an attachment
Upload an attachment