When you receive an inquiry email in Outlook, create a response in Dify and notify in Slack.

■Overview

This is a flow where when an inquiry email is received in Outlook, the response content is created in Dify and notified in Slack.

By using Yoom, you can easily connect apps without programming.

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■Recommended for

1. Companies using Outlook for customer support

・Those who want to quickly process inquiries from Outlook

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2. Companies using Slack as a chat tool

・Those who want to facilitate information sharing using Slack

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3. Companies using AI chatbots with Dify

・Those who want to verify and send responses due to variability in response quality depending on the question

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■Benefits of using this template

By using the flow where inquiry emails received in Outlook are used to create response content in Dify and notified in Slack, you can enjoy the following benefits.
Firstly, since manual response work is no longer necessary, the time taken for handling is reduced.
This allows for quick responses to customer inquiries, which can be expected to improve customer satisfaction.

Additionally, notifications to Slack allow for smooth sharing of inquiry content across the team, enhancing information sharing.
Collaboration among members is strengthened, and communication is expected to become smoother.

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■Notes

・Please connect Outlook, Dify, and Slack with Yoom.

・For the method of connecting Dify with My Apps, please refer to here.

・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.